Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Problem with AWM Pro responsiveness
Support Case Month: February 2014

Hi,

I have installed an AWM menu on the home page of {URL REMOVED} and I have set 4 versions of the menu to suit different devices by setting the various width limits.

It looks pretty good in two of the versions, but the menu keeps going away as a change the viewport width.
It was working well before I upgraded to the latest AWM build #928.

Please investigate and advise.

Thanks,
John

Reply From: Likno Customer Support

Hello John,

Could you tell me in what browser do you experience this issue?

I tried in Chrome, Firefox and IE10 and the menus seem to work well in all versions.

Is it possible to send me a screenshot to help me understand the issue better?

Also, please export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export menu project 

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Hi Aggelos,

The problem occurs in all browsers - Firefox, IE, and Chrome.

The menu will appear in the browser when I open it on the desktop. However, when I change the width of the browser, it will disappear until I change the width some more and then it will reappear. There seems to be a gap where ver.2 should be and ver. 4 does not appear at all, no matter how narrow I make the window.

I have included two screenshots of the home page in the Firefox "Responsive Design View where you can see the difference from view1 at 1003px width and view2 at 999px width.

Thanks,
John

Reply From: Likno Customer Support

Hello John,

This happens because you have positioned menu versions 2 and 4 relative to an element with ID="ProductPanelMenu3 "

menu positioning settings

But there is no such an element in your page, thus the menu cannot be displayed.

page source code

Please, either insert that element in your pages or change the menu positioning in menu versions 2 and 4 relative to an element that exist in your page.

Please, let me know if you need further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Hi Aggelos,

That worked great. Didn't realize I had to do that.

Thanks,
John

 

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Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Lawrence
Initial Email Subject: Inquiry - Web Scroller Builder (Slider)
Support Case Month: March 2014

I am an existing customer of AllWebMenus. I would like to know:

1) if the Web Scroller Builder script can co-exist with the AllWebMenu script on the same page?

2) can I put two sliders (different design) on the same page?

Reply From: Likno Customer Support

Hello Lawrence,

First, thank you for your interest in Likno Web Scroller Builder.

1) Yes, all Likno products can co-exist in the same page, thus Likno Web Scroller Builder and AllWebMenus can work at the same page.

2) Yes, you can put as many sliders as you want in your page. To optimize that you will share the same likno-scripts folder for all the sliders so that you only call them once in your page.

Please, let me know if you need further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Jan
Initial Email Subject: Tab Builder contra Serif WebPlus X7
Support Case Month: March 2014

Hello,

I bought your Tab Builder yesterday and I like it very much, but there are a couple of things that I am not sure about.

I use "Serif WebPlus X7" as software for my website and saves it`files as project-files with ending  "wpp".

I can export it to my hard disc e.g as html and open them with Dreamweaver.

I can also import html-fragments into WebPlus. Please see attached files to see what it looks like.

I`m not sure what and where to paste the Tab builder "script, html and so on”.

I would say that WebPlus is a little bit like Adobe Muse. I used Muse before and am "rebuilding" my site in WebPlus. If you check {URL REMOVED} you will see my site with panels, tabs and accordions (built with Muse) I am going to use your Tab builder instead (Nothing similar in WebPlus) I Would be very, very grateful if you could help me so I can embed what I need of Tabs at my pages in WebPlus!

I will also get your Scroller Builder today - It seems to be a good complement to the Tab Builder.

I assume I will have no problem with implementing Scroller once I understand how to do it with Tab.

You think you can help me before this weekend starts. I would like to work with my site during the weekend.

Best Regards from a rather rainy and "grey" Sweden

Jan

Reply From: Likno Customer Support

Hello Jan,

First, thank you for your kind words and your purchase Smile

The easiest way is when you are done editing your tabs click on Sample Code, there you will find highlighted the code you need to add to your pages.

The number 1 is the linking code for the tabs and you need to insert it right under the <body> tag of your pages.

The number 2 is the positioning code for the tabs and you need to insert it exactly in the place where you want your tabs to appear in your page.

jquery tabs sample code

As I saw in your screenshots it should be easy for you to do it.

I need to leave the office for now, but I 'll check the email from home during weekend in case you need more help.

Thank you and have a nice weekend Smile

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro & Likno Drop Down Menu Trees, abstracted and stripped of all user’s private info.


Initial Email From:
Harvey
Initial Email Subject: Conversion of Likno Drop-Down Menu Tree - to a Likno AllWebPro file.
Support Case Month: April 2014

I wanted to know is there a way to convert a file created in Drop-Down Menu Tree to a AllWebMenus Pro 5 theme.

Thanks,
Harvey

Reply From: Likno Customer Support

Hello Harvey,

I am afraid it is not possible to convert a tree project into a menu theme in AllWebMenus.

In order to create an AllWebMenus theme you need to make a menu in AllWebMenus and style it the way you want it. When you are done go to Theme -> Save Custom Theme.

menu theme

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Nagehan
Initial Email Subject: allweb menu
Support Case Month: April 2014

Hi,

I have a problem.

I using AllWebMenu at our website. I want: when you click my menu to go to new page, I want the submenu to open in this page.

How do I do this?

Thanks,
Nagehan

Reply From: Likno Customer Support

Hello Nagehan,

In general, when you want a menu item to go to a link on mouse click you can define that link by selecting the item you want and insert the path in the Link property.

link property of a menu item

If you want the submenu item to be open when the new page opens, go to Global Properties -> Show Item or Group on Appear and make the settings that best fit your needs.

This way, the menu item will be highlighted according to your settings.

show menu item or menu group on appear

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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