Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Brian
Initial Email Subject: AllWebMenus build #928 on IE8
Support Case Month: January 2014

I'm new to AllWebMenus, but learning fast.  With the previous build, I was not able to view my menus in IE11, but IE8 worked fine.  Now, with build 928, the effect is exactly opposite.  My menus work great in IE11 and Firefox, but not in IE8.  One menu places all the items on one line and the other menu doesn't show at all.

The first menu is to the left of the "Product Search" box in the upper right hand corner of the referenced website.  The other menu is the navigation menu and should show in the tan horizontal bar below the "Product Search" box.

Please let me know if you have any questions, or a solution.

Thank you,
Brian

Reply From: Likno Customer Support

Hello Brian,

In order to correct the issue you first need to declare a valid DOCTYPE.

So, the very first line in your page should be:

<!DOCTYPE html>

valid DOCTYPE declaration

Then, you need to place the menu linking codes right after your <body> tag.

If for any reason, you are not able to place the menu linking code right after the <body> tag then go to your AllWebMenus menu projects click on Project Properties. Then, select the Menu-Linking Code in Tags and select "Yes, within tags" and then click OK.

menu linking code in tags

After you have made that change you need to re-compile your menu project and re-upload the produced files to your server.

Let me know if you need further help.

Thank you!

Kind Regards, 

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Brian

Hello Aggelos,

Your instructions corrected my mistakes and it now works flawlessly.  Thank you for your prompt support.

Kind regards,
Brian

 

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Jean-Louis
Initial Email Subject: Likno Tooltip Builder
Support Case Month: January 2014

Hello,

Is it possible to keep a link on a initial image when we use Tooltip Builder? In my case, I would like:

1. to go to an other page when clicking on the image.

2. to display the tooltip when mouse is rolled over the image.

Thank you for your help.

Regards,
Jean-Louis

Reply From: Likno Customer Support

Hello Jean-Louis,

I guess you want the image appearing inside your tooltip to go to the page you want on mouse click.

You can do that by placing your image inside an anchor tag which goes to the link you want.

Click on Text/HTML and then type your code. Look at the example in the following screenshot.

<a href=”yourlinkhere”>
   <img src=”yourimage.png” />
</a>

image link in tooltip

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Craig
Initial Email Subject: Floating Menu challenge
Support Case Month: January 2014

Hello Folks

I recently purchased AllWebMenus Pro.

Firstly, may I congratulate you on the effort and care your team have put into this utility! As a designer, I found the very comprehensive interface quite daunting at first but after some time I think I'm getting there'.

My challenge. The menu in the above link is mostly behaving correctly. I just need to have the menu bar scroll and stay at the top of the page once the logo and header promotional text scrolls out of view. At the moment, the menu stays approximately 180px from the top.

The menu is positioned in relation to a <div>

I've looked and looked for a setting but I'm not sure how to achieve this.

Please advise.

Many thanks,
Craig

Reply From: Likno Customer Support

Hello Craig,

First, thank you for your purchase and your kind words.

I am afraid that you need the Advanced Floating Add-in on order to achieve the floating movement you described. (http://www.likno.com/addins/floating-menu.php)

Advanced Floating Menu Add-in

Another solution would be to change the position of your menu. If you have the menu above the logo you can make it floating and stay on top of the window without the Advanced Floating Add-in.

menu floats on scroll

Please, let me know if you need further information.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Craig

Hello Aggelos,

Thanks for your very speedy and concise reply!

Ah, ok…I guess it’s a very straight-forward process once I’ve bought that add-in.

Thanks again,
Craig

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Rod
Initial Email Subject: AllWebMenu Integration with WordPress 3.8
Support Case Month: January 2014

I am having trouble getting the AllWebMenus Pro (AWMP) to show up on WordPress (WP) 3.8 web site. The web site is on an internal server so I cannot send direct links, but I can send files of code or code snippets as necessary.

On the WP template file header.php, I have a <nav> element with id="site-navigation". When I publish the menu in AWMP I choose to position the menu relative to an Element with Custom ID: site-navigation. I install the compiled menu zip file successfully through the WP plugin, but the menu does not show up.

The name of the menu assigned in WP matches the name of the menu I enter into the AWM plugin, and the menu settings in the plugin are:

* Menu is populated from an existing "Wordpress menu"

* Menu type is Dynamic

* Location is Theme Menu Location: primary.

Thank you for taking the time to read this.

Reply From: Likno Customer Support

Hello Rod,

You need to change the Menu Positioning in AlWebMenus Pro and set it to Relative to an Element with the Default ID.

WordPress menu positioning method

menu positioning in AllWebMenus Pro

Then, you need to re-compile your menu project for WordPress and re-upload the zip file through the AllWebMenus WP plugin admin panel.

This way it should appear on your site.

Let me know how that worked for you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Craig
Initial Email Subject: 100% width menu in AllWebMenus
Support Case Month: January 2014

Hi Folks

I am hoping to get the menu background to fit the horizontal space of the containing <div> as opposed to a fixed pixel width and to have the menu items aligned to the left with a specified gap between

Please advise.

Thanks!
Craig

Reply From: Likno Customer Support

Hello Craig,

Please, go to Menu Positioning and check the "Yes, widen group to fit the entire width of", select Element with ID: and in the field next to it type NavBarDiv (as this is the div you refer to).

The next choice is up to you, If you choose "Yes, widen item so that they fit the entire group", your menu items will be widen so they whole menu can take up to your DIV's width.

If you choose "Do, not widen items (Show Background Left/Right)" this way the menu items will stay as you see them in AllWebMenus preview and the rest of the space (to catch the DIV's total width) will be covered with the background color/image you have select in Main Menu Group properties.

widen menu to act as menubar

background properties of main menu group

After you make those changes, you need to re-compile your menu project and re-upload the produced files.

Let me know if you need further help.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Craig

Hi Aggelos

Thanks for your excellent support!

Woohoo! That’s just the answer I was hoping for

I’ll digest/utilise your instructions shortly

Thanks again

Craig

 

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