Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Terry
Initial Email Subject: Menu Button Not Working in Firefox
Support Case Month: April 2013

Kostas,

I have main navigation buttons that work with Chrome, IE 8 and 9, Safari and Opera.  But they do not work with Firefox.  Can you have a look at the problem?

Terry

Reply From: Likno Customer Support

Dear Terry,

It seems that there is an error in your scripts. Specifically you are passing an “event” variable that does not exist. Since you do not seem use this variable anywhere, I suggest that you remove it.

Change the following line from:

function mNavi(event, id, n) {

To:

function mNavi(id, n) {

and all the links that are like this:

<a class="navlink" id="navlink2" href='javascript:mNavi(event, "a#navlink2", 2);' >

into something like this:

<a class="navlink" id="navlink2" href='javascript:mNavi("a#navlink2", 2);' >

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Tabs Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Likno Web Tabs Builder
Support Case Month: April 2013

I upgraded to unlimited for tabs and help. How do i add "{URL REMOVED}"?

Bill

Reply From: Likno Customer Support

Hello Bill,

If you have the unlimited you do not need to add anything. You just update your installation with the new Activation Code and the application knows that the license is for "unlimited" domains. So you just compile and it works.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Pat
Initial Email Subject: Menu buttons load slow
Support Case Month: April 2013

Is there anything extra I can do to make the menu load faster?
How does it load for you?

Thanks, Pat...

Reply From: Likno Customer Support

Dear Pat,

I checked your page and I saw that the menu does take a bit of time the first time it loads, because all of your items are images and they take some time to download. After the first load, when you visit another page the menu appears instantly as the images are cached in the browser, so this is not much of a problem.

However if you want to make your menu even faster/lighter, then the solution is to keep only two background images (for normal & mouseover) and use text for your menu items.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Pat

Thanks Kostas,

I’ll give that a try.

Thanks again, Pat…

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Lorrie
Initial Email Subject: Menu not working in IE8 or IE9
Support Case Month: April 2013

I have used the DHTML menus on several websites and this one I am having trouble with it not appearing in IE8 and IE9.  I checked the knowledge base and made sure that this menu was compiled with the most recent version.  

Can you assist me further with what is wrong in the menu?  It does work on all other browsers I have tested, including IE10 (very odd as IE10 never plays nicely!)

Thank you!
Lorrie

Reply From: Likno Customer Support

Dear Lorrie,

It seems that the problem is caused by a single line in your CSS!

.topnavarea {
              height:50px;
              background: #FFF;
              vertical-align:middle;
            }

This “height: 50px” affects the .topnavarea and causes the menu to move to the right. It is not invisible, it is just moved off-page creating a horizontal scrollbar.

Please try correcting this to fix the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Gus
Initial Email Subject: AllWebMenus PRO
Support Case Month: April 2013

Hi,

I have used my own buttons with rounded ends. The green area here is transparent, however no matter what I set in AWM, the area shows as not being transparent (see below). I tried with both GIF and PNG’s, and with NO Background colors or tiles, but no joy. Did I miss a step some place?

menu preview

Thanks,
Gus

Reply From: Likno Customer Support

Dear Gus,

This is because the item’s background tile image is being tiled throughout the whole item. You want to set this to tile between the left & right image:

background tile image properties

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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