Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Kim
Initial Email Subject: How to access 2nd and 3rd level menu by using Tab key
Support Case Month: January 2013

Hi

I am using AllWebMenu V.5.3 Build#898, I built a CSS menu in order to meet the WCAG (Web accessibility) requirement, I tried to use the "Tab" key to access the menu, but can only access the first layer menu, unable to reach the submenus, I tried to use "<tabindex=x>" in the menu html file, but still no help, please suggest how to modify the menu so that I can access the submenu by using the "Tab" key.

Regards
Kim

Reply From: Likno Customer Support

Hello Kim,

Did you use the arrow keys after you entered the menu with the "Tab" key? The arrow keys should be the ones that let you navigate in submenus and all items.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Kim

Hi Aris

Yes, it works fine by using "Tab" and then arrow to access the menu, but under the requirement of WCAG 2.0, I can only use "Tab" to access the menu, which is the requirement form our Government Standard, for example, the following CSS menu can be fully access by "Tab" key only

Any suggestion how to do like this? Thank you in advance.

Reply From: Likno Customer Support

Hello Kim,

Tomorrow the developer that is in charge of this feature will give me an answer and I will be able to give you an answer too if it is possible to develop the "Tab" functionality under the "Feature Rush" service. In this case, there is a small fee of around {PRICE REMOVED}so that we develop it IMMEDIATELY if you wish so.

What is the "Feature Rush" service:

We have a "feature rush" service which some users prefer to purchase so that they see a non-priority feature be implemented ASAP (gets first in the queue) and have it very soon inside the application.

This is how it works:

We split the cost of research & development required for the particular feature, and start researching it immediately (rather than later).

If we cannot find a solution to the problem/feature within 10 working days since purchase (for this particular feature), we will refund you the entire amount (full refund).

Let me know if you are interested in this.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Kim

Hi Aris

Thank you for your suggestion, we are really like to have this solution,  so we are interested in this “Feature Rush” Service, I am now going to process the payment, please check it later and I am looking forward for your good news, thanks for your help in advance.

Best Regards

Kim

Reply From: Likno Customer Support

Dear Kim,

We have just uploaded a new release (build 902.2) which supports fully browsing a menu using the “Tab” key.

Here is a screenshot of the new feature:

menu keyboard navigation

Can you please download and test this? Let me know if everything works as expected.

http://likno.com/download.html

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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