Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Todd
Initial Email Subject: Accordion Builder: Anchor to open up a specific Accordion Panes
Support Case Month: September 2012

Greetings! The reason for this email is to request assistance with being able to provide URL's to open up a webpage to view a (normally closed pane's) contents.

Looking at the help file, I see that I can use the convention http://www.mysite.com/mypage.html#projectcompiledname_3

When I attempt to do this, the webpage opens up and the Accordion Pane opens up, but the web browser does not scroll/snap to the open pane. in my testing with both IE and Chrome, this is my experience.

Can you help me try to decipher how fix things so that a URL is able to open up a webpage, open up a specific Pane, and snap to that opened Pane?

I thank you very kindly!

Todd

Related URL: http://www.loriknappcompanies.com/teamemployees/tetrain.asp#TETrainings_Vehicles_1

Reply From: Likno Customer Support

Dear Todd,

If you also want the page to scroll to the given accordion, you have to specify it by adding “_scroll” at the end:

http://www.loriknappcompanies.com/teamemployees/tetrain.asp#TETrainings_Vehicles_1_scroll

It seems that this was not added into the help file by omission! We will add it in the next release.

Regards,
Kostas
Likno Customer Support
www.likno.com
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