Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Robert
Initial Email Subject: Menu Question
Support Case Month: April 2013
Hi Kostas,
My new main nav bar works in IE but it goes off the page in Firefox?
The site is live now. I never had a problem with it fitting. I did add one ore menu item, but I played around and it fit fine. I never had your program give me this kind of error, it always seem to work across all browsers.
What do you think it could be?
Please let me know.
Thanks,
Robert
Reply From: Likno Customer Support
Dear Robert,
I checked your page in various browsers and I see that this happens in most browsers, even in older versions of IE.
The reason your menu fits in IE9+ is that IE has a special font rendering engine that makes fonts a bit smaller in width.
The solution is to make your menu smaller (e.g. by removing 1-2 pixels from the empty space between each item pair) and then set the minimum width to 940px in order to make sure that it has the same size in all browsers.
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Tags: browsers, FireFox, IE, IE9, Internet Explorer 9, Menu, nav bar, width
Knowledge Base support case for AllWebMenus and Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.
Initial Email From: RuuRd
Initial Email Subject: menu show on top of modal windows in IE 10
Support Case Month: April 2013
Dear reader,
after the last update of Likno Modal Windows, the Likno Menu stays on top of all objects also the LWMW-layer. Setting z-index of the menu to -1 did solve it for Firefox, Chrome but not for Internet Explorer 10
What to do?
Thank you for your help in advance.
Kind regards,
RuuRd
Reply From: Likno Customer Support
Dear RuuRd,
Where did you set the z-index to -1? I checked your site and I see that the menu is set to z-index: 1000.

The same is true for the modal window. Please change the modal window z-index to 1010 or the menu z-index to 990 in order to fix this problem.
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: RuuRd
Thank you Kostas,
I forgot that this value is (or can be) set in the IDE of AllWebMenus, so I did set the other value somewhere else in my code (later executed).
Kind regards,
RuuRd
Tags: chrome, FireFox, IE10, Internet Explorer 10, Menu, modal window, z index
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Tracy
Initial Email Subject: Unable to install allwebmenus-wordpress-menu-plugin
Support Case Month: April 2013
Hello...love the program, but am having a major issue. I have attempted to install allwebmenus-wordpress-menu-plugin a couple of dozen times, both through the wp-admin and manually via ftp. Either way I do it, I get the following ERROR messages:
Warning: chmod() [function.chmod]: Operation not permitted in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php on line 16
Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/allwebmenus-wordpress-menu.php on line 128
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/allwebmenus-wordpress-menu.php on line 128
Warning: Cannot modify header information - headers already sent by (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-includes/pluggable.php on line 876
Clearly, I am unable to activate this plugin. I even reinstalled the latest wordpress--each time, wordpress indicated that the installation was successful. Also, prior to installing the "allwebmenus" plugin, all my other many plugins installed without an error and functioned flawlessly. Also, the same problem occurs if I activate a different theme to see if it was a problem with the theme itself. While I realize that you are not WP support, I was hoping that you might have run across this problem before, or would at least be able to tell from the errors what the snag might be. Needless to say, I want to use AllWebMenus in my wordpress websites. Thanks for any help you can give me on this....
Tracy
Reply From: Likno Customer Support
Hello,
It seems from the error messages that the plugin does not have enough permissions to work. Specifically in order for the plugin to work, it must be able to edit the “header.php” of your template and add the Linking Code.
You can try manually giving your “header.php” permissions “755” to see if this fixes the problem, or you can try giving all the plugin files (and especially the “include.php” file) full permissions.
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Tags: error, ftp, header, installation, Linking Code, Template, Theme, warning, wordpress plugin
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: User
Initial Email Subject: IE 10 issues
Support Case Month: April 2013
We are seeing issues with all our menus on the new IE 10.
We have searched knowledge base and all we can find on the problem is to use a minimum width. Which this did correct the issue where the menu was not even showing.
But what we are seeing now is that in compatibility mode the menu is fine then in standard mode the links stack.
other browsers work fine
Thanks for any suggestions
Reply From: Likno Customer Support
Hello,
I noticed that while you are using the latest AllWebMenus version, you neglected to update the online library files:

Please upload the newly compiled “awmdata” folder to fix the problem.
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support
Thanks for your help, I should have done this… my fault.
Thanks again.
Tags: browsers, compatibility mode, IE10, Internet Explorer 10, Menu, width
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: User
Initial Email Subject: updating menu to Windows 7
Support Case Month: April 2013
I have a new computer using Windows 7 (64-bit) and have discovered that the menus I have designed using AllWebMenus PRO v. 3.1 are not functioning any more.I am not an experienced webmaster at all and would like to "reactivate" my menus in the simplest possible way so that they can work properly on the latest Windows versions.I am willing to upgrade my AllWebMenus PRO version but the key issue for me is the simplicity in getting the menus recompiled so they can work with new Windows.
Thanks and best regards
Reply From: Likno Customer Support
Hello,
If you have the old menu projects, it should be a fairly easy procedure.
You need to login to your Likno User Area account, upgrade to the latest AllWebMenus version, compile your menus with this and upload the new files.
Please let me know if you find any difficulties.
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Tags: compile, Menu, update, upload, version, windows 7