Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Support Case Month: March 2012
Initial Email Subject: Status Bar Text
On this URL, http://northgeorgia.edu/, the left-side vertical navigation is AWM. It's populated inside the page with a UL/LI tag.
My client is complaining that the status bar text doesn't appear when you mouseover a link...in most browsers anyhow. IE 9 seems to work.
Is there any way to correct this so the link appears in the status bar?
Thanks,
Bryan
Dear Bryan,
In order for AllWebMenus to display the highly complex menu designs, it has to use special JavaScript-based links and not the standard <a> tag links. For these, the status bar URL is also displayed using JavaScript.
Some recent browsers have introduced a new “security” feature where JavaScript code is not allowed to change the status bar text, in order to protect users from clicking links they did not want to click (e.g. from malicious cases where the actual link would take them to a different URL than the one displayed in the status bar). Unfortunately this “security” rule will block the editing of the status bar text even when the link URL is identical to the status bar text. I am afraid that this is not something we can change on our side.
Still there is a way to fix it if you think this is important. You can use the “CSS menu” feature with which the links ARE actual <a> tags and their URL will always show in the status bar. Note however that these have some other limitations and may not appear as good in older browsers (including IE8) as they require CSS3 support to appear properly (they will however be fully functional).
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
Tags: css menu, CSS3, IE8, IE9, JavaScript, LI, Menu, navigation, status bar, UL, URL, vertical, vertical menu, vertical navigation
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Support Case Month: March 2012
Initial Email Subject: menu linking code not immediately after the body tag
Hello,
Thank you for you help activating my software. After working with the software I noticed placement issues with IE web browsers.
All other browsers look perfect. (Chrome, Firefox, Safari, Opera) I have attached a screen shot of the problem in IE and how it looks in Chrome.
Best Regards,
Brian
Hello Brian,
This is a typical IE error when the menu-linking code is placed within page tags and not immediately after the <BODY> tag (as it should be).
In your case, the menu-linking code is somewhere deep in page, away from the <BODY> tag:
You have 2 solutions:
1. Transfer that menu-linking code under the <body> tag:
2. If you have to have it there (due to web editor restrictions for example) then your other solution is to have the following option selected in the Project Properties:
Best Regards,
Aris
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
Tags: body TAG, browser, chrome, FireFox, IE, Menu, menu linking code in tag, Opera, placement, positioning, Safari, web editor
Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.
Support Case Month: March 2012
Initial Email Subject: Different results in IE browsers
I have just started using your software, so I am very new.
I used the Web Modal Window builder to create a popup window. I am very pleased with the results.
However, I noticed that in Internet Explorer on some computers it has strange effects. On some computers the popup will appear, but then it won't go away; not with the escape key, with clicking the close button or by clicking outside the window. On other computers it opens the popup HTML in a new window.
Is there something I am missing? Any help would be appreciated.
I haven't noticed any similarities except that the problems exist in Internet Explorer. I have used versions 7, 8 and 9 on Windows XP and 7. Firefox seems to have no problem. Neither does Chrome.
Hello,
It seems that the problem originates from the (non-Likno) menu that you have. Specifically, this menu uses a very old version of jQuery, which produces JavaScript errors in IE and in turn blocks the correct execution of our own library (which uses a newer version of jQuery).
Please check your page and try changing this:
<script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.3.2/jquery.min.js"></script>
Into this:
<script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.6.2/jquery.min.js"></script>
Let me know if this fixed the problem. Also note that in IE you may need to delete the “Temporary Internet Files” before you see the changes.
Best Regards,
Likno Customer Support
www.likno.com
Tags: ajax, browser, chrome, close, escape, FireFox, html, IE, Internet Explorer, JavaScript, jquery, Menu, modal window, popup, popup window, window, windows
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Support Case Month: March 2012
Initial Email Subject: Menubar
Hello,
While previewing the website, each time I click on another page, the menu disappears for a minute and then shows back up again. Any suggestions?
Dear Debbie,
I see that you have added an “appearance” effect in the menu, which is why you see it unfolding downwards when changing the page.
If you do not want this to happen, please remove it from the related option:
Also, please note that the menu may take a second to build (depending on the size) so this small delay when the page is loading may be natural.
Best Regards,
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
Tags: Appears, Appears/Disappears, Disappears, Menu, page, unfold menu, unfolding menu, website
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Support Case Month: March 2012
Initial Email Subject: Menubar
Hello,
How do I modify my MenuBar so that it will adjust depending on the viewers browser? It looks great in my browser but when I view it from another browser it's off.
Thanks so much!
Hello Debbie,
I believe you are looking for this setting:
Best Regards,
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
I do have the Menubar checked but it still doesn't adjust depending on the browser. I'm wanting it to adjust so it still looks right depending on the viewers browser.
Browser = Chrome
Browser = IE9
Thanks!
Debbie
Dear Debbie,
Your online menu is not a menubar. Having said this, do you really want the menu to take the window size? Your website has a fixed width of about 926px, so I believe that you really want the menu to have this size too.
Please uncheck the “menubar” option. Then go to the main menu “minimum width” and set it to “926”:
Finally make your menu item’s font-size, padding etc. small enough to make sure that the menu is not bigger than 926 pixels.
Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
That helped a lot!
Thanks!
Debbie
Tags: browser, chrome, font, IE9, Menu, menubar, padding, viewer, website, window