Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Doc
Initial Email Subject: How to get my menu to move
Support Case Month: April 2014

I'm trying to figure out how to get the AllWebMenus menu to move based on the amount of text appearing in a daily message area at the top of the page.
I have a test sited up to figure this out.{URL REMOVED}

So I have a csRandomText code running at the top of the page.  I have loaded it with dummy data.
When you refresh the page, a different amount of letters/line appears, from over 1000 to zero,  keep refreshing the scr4een and you'll see the menu never moves.
The menu is set to Global Position Auto, Window, Top Side Center, 0,260

Two questions:

1 - How do I get it to move up or down, based on the amount of random test in my daily message?

2 - If I wanted the menu to appear at the very top with nothing above it, would I just use the settings  Global, Positioning: Auto, Window, Top Side Center, 0,0 ?
Do you have a screen cast to teach me this?

Does Likno have an AWM instructional course on Lynda.com yet?  That would help.

I can send you the .awm file if you want to see it.

Thanks for the help.

Doc

Reply From: Likno Customer Support

Hello Doc,

I would recommend you to position your menu relative to your image in your header which is called img1.gif
In order to achieve that please go to Menu Positioning -> select Relative to an Image -> type img1.gif and make the settings that best fit your needs.

menu positioning settings

This way your menu will be positioned relative to your header image.

We have some SlideShare presentations, you may want to follow us so you can see when we upload new ones: http://www.slideshare.net/likno

We are in the process of creating new presentations and Youtube videos, what topics would you like to see covered in such presentations/videos?

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Doc

Got It!  Yeah!  Just tested the center,center then adjusted the position of img4.gif on the page.  Nice.
Thanks for the inspiration.
Can you tell me how to control padding on the sides of the words?  How do I pad less or more/
Your CS is the best!
Doc

Reply From: Likno Customer Support

Hello Doc,

Glad to see you found it and thank you for your kind words Smile

You can control the paddings of your menu items in Style Editor -> the items you want -> Padding

menu item padding

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Peter
Initial Email Subject: Modal windows questions
Support Case Month: April 2014

I've  purchased another 3 domain modal setups. I've completed the modal menus as required and it works fine  on my computer but not on line.

It says this will only work on my computer, but not on-line only with an I.P. Number address and I need to purchase an update (which I've already just done) before starting the project.

Please advise.

Brian

Reply From: Likno Customer Support

Hello Brian,

First, thank you for your purchase.

You need to Activate your Likno Web Modal Windows Builder with the updated license.

The steps to do that are:

       1. Install Likno Web Modal Windows Builder (the latest version).
      
       2. Open Likno Web Modal Windows Builder.

       3. Go to Help -> Enter Activation Code.

       4. Copy the Installation ID and switch back to your likno user area.

       5. Go to Likno Web Modal Windows Builder -> Get Activation Code.

       6. Select the updated license, paste the Installation ID you copied and click "Give me the Activation Code".

       7. Switch back to Likno Web Modal Windows Builder and paste the Activation Code.

       8. Click "Activate" and you are ready to go.

This way you will have the latest version of  Likno Web Modal Windows Builder with the updated license activated and with your allocated domain updated.

So, then you need to open your modal window project and compile it. While you are in the Project Properties window choose to compile the project for your allocated domain.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Sheldon
Initial Email Subject: Modal windows questions
Support Case Month: January 2014

I have a test page at {URL REMOVED}. It opens a modal window that's source is an external page at {URL REMOVED}. Attached is the modal window construction file.

Two problems:

1. Scroll bars appear and then disappear when the modal window first opens.

2. The image "no thanks" should close the window but does not work. I used the onclick="parent.likno_modal_project.close();".

Thanks for your help,
Sheldon

Reply From: Likno Customer Support

Hello Sheldon,

1. Could you try to set overflow:hidden;  to this style declaration in your external page?

style CSS properties

2.  In case you call an external page in your modal window you should use onclick="parent.{project name}.close()" thus onclick="parent.facebooklikes.close()" or

close modal window code 

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Sheldon

Hi Aggelos ,

Perfect!!!

Thanks for the excellent support,

Sheldon

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Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Problem with AWM Pro responsiveness
Support Case Month: February 2014

Hi,

I have installed an AWM menu on the home page of {URL REMOVED} and I have set 4 versions of the menu to suit different devices by setting the various width limits.

It looks pretty good in two of the versions, but the menu keeps going away as a change the viewport width.
It was working well before I upgraded to the latest AWM build #928.

Please investigate and advise.

Thanks,
John

Reply From: Likno Customer Support

Hello John,

Could you tell me in what browser do you experience this issue?

I tried in Chrome, Firefox and IE10 and the menus seem to work well in all versions.

Is it possible to send me a screenshot to help me understand the issue better?

Also, please export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export menu project 

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Hi Aggelos,

The problem occurs in all browsers - Firefox, IE, and Chrome.

The menu will appear in the browser when I open it on the desktop. However, when I change the width of the browser, it will disappear until I change the width some more and then it will reappear. There seems to be a gap where ver.2 should be and ver. 4 does not appear at all, no matter how narrow I make the window.

I have included two screenshots of the home page in the Firefox "Responsive Design View where you can see the difference from view1 at 1003px width and view2 at 999px width.

Thanks,
John

Reply From: Likno Customer Support

Hello John,

This happens because you have positioned menu versions 2 and 4 relative to an element with ID="ProductPanelMenu3 "

menu positioning settings

But there is no such an element in your page, thus the menu cannot be displayed.

page source code

Please, either insert that element in your pages or change the menu positioning in menu versions 2 and 4 relative to an element that exist in your page.

Please, let me know if you need further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Hi Aggelos,

That worked great. Didn't realize I had to do that.

Thanks,
John

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