Knowledge Base support case for Likno Drop Down Menu Trees, abstracted and stripped of all user’s private info.


Initial Email From:
Michael
Initial Email Subject: Can't make my menu appear on my my site
Support Case Month: April 2014

Hello!

Regarding drop-down menu trees; I just can't get it to show on my pages, neither locally or online.

I'm using WYSIWYG (wb9).

I have compiled my project in wb9 and every menu-line in your program I have linked to a specific .html file. In wb9 I have made an "insert HTML code" object and pasted the line:
<div id="treeid" style="position:absolute; width:100%;"></div>

I have not changed the default name or paths in your program and uploaded all files to my web-server.

I have compiled my menu to the place that it publishes my site locally in WB9.

I would very much appreciate some help.

Best regards
Michael

Reply From: Likno Customer Support

Hello Michael,

In the page you provided me I can find the code
<div id="treeid" style="position:absolute; width:100%;"></div>

However, there is not linking code for the tree.

You need to link the tree (after you have compiled it) to the pages you need it to appear. Open the tree project and click Link Tree, on the form that appears choose the pages you want the tree to appear and click the right arrows to transfer them on the right side. Finally click the Link.

link drop down tree to pages

Alternatively, you may want to manually add the linking code to your pages. That means you need to edit the pages you want the tree to appear and add the following code right after the <body> tag.

<!-- ******** BEGIN LIKNODROPDOWNMENUTREE CODE FOR tree_TeamEmployeeTraining ******** -->

<script type="text/javascript">var TreeName="tree_TeamEmployeeTraining",TreeLinkedBy="Likno LDMT [1]",awtBN=156</script>

<script type="text/javascript" src="/likno-scripts/tree_TeamEmployeeTraining/ldmt.js"></script>

<script type="text/javascript" charset="UTF-8" src="/likno-scripts/tree_TeamEmployeeTraining/tree_TeamEmployeeTraining.js"></script>

<!-- ******** END LIKNODROPDOWNMENUTREE CODE FOR tree_TeamEmployeeTraining ******** -->

Where highlighted you need to change that to values according to your project. In case you need help on this, please send me your tree project file so I can give you the exact names.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Michael

Wow :D

Thank you!

It’s a little embarrassing that I missed that, but now I am a really happy man!!!

I wish you the best of days!

Humble Regards,
Michael

 

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Knowledge Base support case for AllWebMenus Pro & Likno Drop Down Menu Trees, abstracted and stripped of all user’s private info.


Initial Email From:
Harvey
Initial Email Subject: Conversion of Likno Drop-Down Menu Tree - to a Likno AllWebPro file.
Support Case Month: April 2014

I wanted to know is there a way to convert a file created in Drop-Down Menu Tree to a AllWebMenus Pro 5 theme.

Thanks,
Harvey

Reply From: Likno Customer Support

Hello Harvey,

I am afraid it is not possible to convert a tree project into a menu theme in AllWebMenus.

In order to create an AllWebMenus theme you need to make a menu in AllWebMenus and style it the way you want it. When you are done go to Theme -> Save Custom Theme.

menu theme

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Simon
Initial Email Subject: Dreamweaver CC
Support Case Month: May 2014

Hi,

is the latest versions of all likno products compatible with the latest version of jQuery libraries and Dreamweaver CC update packages?

Reply From: Likno Customer Support

Hello Simon,

The latest versions of our products use the jQuery version 1.9.1, however they should not have any issues with the latest version of jQuery. (2.1.1)

Also, our product Extensions support the Adobe DreamWeaver CC.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Simon

Excellent.

 

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Knowledge Base support case for Likno Drop Down Menu Trees, abstracted and stripped of all user’s private info.


Initial Email From:
Amir
Initial Email Subject: Drop down menu tree issue 
Support Case Month: February 2014

Hello,

I have problems with Drop-Down Menu Trees (Unlimited Domain Licenses.

I don't find an option to add the code manually to a webpage and when I add a page and click  the  link button, everything consistently freezes..

link drop down menu tree

I used the trial version and activated it following purchase.

All other Likno products work well (allWebmenus, web scroller).

I trust you'll find a quick solution as I bought it to be used in a project I need to finish within the next 24 hours.

Best Regards,
Amir

Reply From: Likno Customer Support

Hello Amir,

The Linking Code should look like this:

<!-- ******** BEGIN LIKNODROPDOWNMENUTREE CODE FOR tree ******** –>
<script type="text/javascript">var TreeName="{Tree Name}",TreeLinkedBy="Likno LDMT [1]",awtBN=156</script>
<script type="text/javascript" src="{path to ldmt.js}"></script>
<script type="text/javascript" charset="UTF-8" src="{Path to your Tree JavaScript File}"></script>
<!-- ******** END LIKNODROPDOWNMENUTREE CODE FOR tree ******** -->

So, for example you have the following structure:

file structure

Then the Linking Code in the test1.html page should be:

<!-- ******** BEGIN LIKNODROPDOWNMENUTREE CODE FOR tree ******** –>
<script type="text/javascript">var TreeName="tree",TreeLinkedBy="Likno LDMT [1]",awtBN=156</script>
<script type="text/javascript" src="ldmt.js"></script>
<script type="text/javascript" charset="UTF-8" src="tree.js"></script>
<!-- ******** END LIKNODROPDOWNMENUTREE CODE FOR tree ******** -->

And you place it right after the <body> tag.

Please, let me know how that worked for you, so you can quickly have your desired result and then we can see how we can fix the issue in order to automatically link your pages.

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Amir

Hello,

Unfortunately it's not working for me.

Here is the link: {URL REMOVED}

You can view source.

Here is the screenshot from my FTP client.

You can compare file creation time to current local time. These are new files.

ftp

Here is the link to one of the images, you can see it's showing and in the right position , relative to the index file. So files are online.

{URL REMOVED}

I used the application default files names so I just had to copy your text….

Also here is a screenshot from my menu.

So, the code is OK, the files and folders are in place, the application shows the menu,

likno drop down menu trees

Still not working.

What am I doing wrong?

Best Regards,
Amir

Reply From: Likno Customer Support

Hello Amir,

You have missed the position element:

drop down menu tree positioning element

So, you need something the following code in your page:

<div id="treeid" style="position:absolute; width:100%;"></div>

So, check your project to see what is the positioning ID and then add that element to your page so that the menu tree can appear.

Please, let me know if you need further help.

Thank you.

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Amir

Hello,

Thanks, it's working now.

Best Regards,
Amir

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Thomas
Initial Email Subject: Office365
Support Case Month: May 2014

Can your products be used with Office365?

Reply From: Likno Customer Support

Hello Thomas,

First, thank you for your interest in our Likno Products.

You can use our builders with Office 365 (the Website option of your Office 365 I assume) as long as you are able:

1. To add  linking code after the <body> tag of your page

2. Add your positioning element or your population on the page (depending on your choices)

3. Upload the compiled files to your server

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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