Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Initial Email Subject: Pre sales
Support Case Month: April 2014

With the "unlimited builders collection" do I get the the "add-ins" and "templates"?

Paul

Reply From: Likno Customer Support

Hello Paul,

Likno Web Builders Collection (unlimited domains license) includes:

         AllWebMenus PRO + Sliding Menu Add-in (Unlimited Domains)
         + GIFT Server-Side Menus API (Unlimited Domains)

         Likno Web Button Maker

         Likno Drop-Down Menu Trees (Unlimited Domains)

         Likno Web Modal Windows Builder (Unlimited Domains)

         Likno Web Tooltips Builder (Unlimited Domains)

         Likno Web Tabs Builder (Unlimited Domains)

         Likno Web Accordion Builder (Unlimited Domains)

         Likno Web Scroller Builder (Unlimited Domains)

So, it does not include Advanced Floating Menu Add-in and the Menu Templates.

However, with the unlimited license you have access to the Extra Templates for:

         Likno Web Scroller Builder (http://www.likno.com/jquery-scroller/example_packs.php)

         Likno Web Tabs Builder http://www.likno.com/jquery-tabs/example_packs.php

         Likno Web Accordion Builder (http://www.likno.com/jquery-accordion/example_packs.php)

         Likno Web Tooltips Builder (http://www.likno.com/jquery-tooltips/example_packs.php)

Also, the Add-ins for Expression Web, Dreamweaver, Joomla, WordPress, Drupal are of course included as they come free for all our users.

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Drop Down Menu Trees, abstracted and stripped of all user’s private info.


Initial Email From:
Magnus
Initial Email Subject:  Set the tree menu state to start page at "unfolded one level". 
Support Case Month: December 2013

Hi,

My problem is that the visitors will meet a menu that only says "Home". I want the tree to start unfolded to the first level. How do I do that. I´m not a programmer...

Please help me!

Best regards,

Magnus

Reply From: Likno Customer Support

Hello Magnus,

Unfortunately this is not supported. However, the way you use your tree structure is like a menu. I would recommend you to move the "Home" as Sibling to your first levels tree items, so when you load the page all the first level items will be displayed.

It will look like:

javascript tree menu preview

Let me know if you need more information.

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Magnus

Thanks Aggelos,

It worked out fine. Do you know if it is possible to make a "mark" in the menu to show which page you visit?  For example: If I click on the"Monitoring" link the "Monitoring" text shows up in bold or a different color.

Best regards,
Magnus

Reply From: Likno Customer Support

Hello Magnus,

I am afraid this is not possible in Likno Drop Down Menu Trees.

However we could create that for you. As this is an extra feature it will cost us the development. The minimum fee we charge usually is $120.  Despite that we can give a good discount and we can create that feature for you at the low price of $45.

Please, let me know if you are interested in this so we can begin the project.

Thank you!

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Magnus

Hi again,

Thank you! I am interested in that feature. See attached jpg. Please let me know how I pay you.

Best regards,

Magnus

Reply From: Likno Customer Support

Hello Magnus,

This is to let you know that your requested feature has been added in Likno Drop Down Trees.

Please, download it here: http://www.likno.com/drop-down-menu-trees/download.html

After you have installed it, you need to open your tree project and select the remember the tree state property.

remember the tree state property

Then, re-compile your tree project and re-upload all the produced files to your server.

Let me know how that worked for you.

Thank you!

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Magnus

GREAT!

It works, I am very impressed.

Many thanks!

Magnus

 

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Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Modal Windows Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder,Likno Web Accordion Builder, Likno Drop Down Menu Trees, Likno Web Button Maker ,  abstracted and stripped of all user’s private info.


Initial Email From:
Barry
Initial Email Subject: Accordion builder
Support Case Month: November 2013

Don't know if it is AllWebsMenu specific or a windows issue (I'm using windows 8.1) but I don't seem to be able to copy/cut and paste anything. The clipboard does have the item copied but it wont paste.

No problems on other programs.

copy in AllWebMenus

paste in AllWebMenus

Reply From: Barry

Found the problem, it wasn't your software.

I have Webroot Secure Anywhere running (launches with windows) and this was preventing pasting.

Below is the solution I found - should you encounter similar issues from someone else.

Thanks for all your help

Barry

The symptoms you are experiencing are related to the Identity Shield functionality, which is explicitly made to block access to certain functionality such as the screen contents and clipboard in some cases.  There are a few possibilities on what is occurring in this specific one. I make the assumption, though possibly inaccurately, that a browser is running while this symptom occurs. If no browser is running at all and this continues to happen, contact support immediately for diagnostics gathering and escalation.

Go to the Identity & Privacy tab and click "View/Edit Protected Applications"

- Is the DB program or any part of it listed under "Deny"?  If so, change it to "Allow".

- Review the "Deny" list.  Any program that you explicitly trust that is set to "Deny" may be changed to "Allow" safely.

Reply From: Likno Customer Support

Hello Barry,

Glad to see you found the problem and letting us know.

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Drop-Down Menu Trees,  abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: Drop Down Menus and IE10
Support Case Month: May 2013

We are having to run IE10 in compatibility mode to see our drop down menu tree icons and access child level trees.  I have the latest product. Any suggestions?

Reply From: Likno Customer Support

Dear Robert,

I have just uploaded a new version (build 150).

Please download and let me know if the problem persists.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Robert

Thanks!

It is functioning now without errors!  Oddly it is not bringing  in  graphics.

               IE10 Native                                         IE10 Compatibility

IE10 drop down menu tree previewIE10 compatibility drop down menu tree preview

Thanks,
Robert

Reply From: Likno Customer Support

Hmmm… it seems there was an extra problem as IE10 has dropped support for image filters.

The (yet another) new online distro should be fully working now.

Please let me know if everything works as expected with this release.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Robert

Kostas,

Works perfectly!  I can’t thank you enough for being so responsive – I know multi browser and multi version coding is a royal pain. (That’s one of your products many good qualities).

Thank you again for a timely fix,

Robert

 

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Knowledge Base support case for Likno Drop Down Menu Trees,  abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Initial Email Subject: blue area
Support Case Month: February 2013

Dear,

When drop-down is pressed, please how can the blue area around the dropdown be hided?

See attachment included.

kind regards,
Paul

Reply From: Likno Customer Support

Dear Paul,

Please try adding “outline: none;” to the Root Style CSS:

root CSS properties

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Paul

Dear Kostas,

Many thx your prompt feedback!

I wish to add that your software is fantastic.  I bought the drop-down and the menu creator.

Sometimes there is a crash, but that has maybe to do with pc memory, I have plenty applications open.

If I can repeat the issue, then I let you know.

The border around the root is now perfect – many thx

I tried the same for nodes, however when selecting, that border is still visible

Hereby included some screenshots.

Kind regards,

Paul.

Reply From: Likno Customer Support

Dear Paul,

You can add the following CSS line in the <head> section of your page:

head section style properties

If you change your tree’s Compile Name to e.g. “myTree.js”, then the rule should also change to:

#myTree * { outline: none; }

Regarding the crash you mentioned, please do let us know if this happens again or if you can find what are the circumstances that cause it. Does this happen to the Trees application only?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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