Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Modal Windows Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder,Likno Web Accordion Builder, Likno Drop Down Menu Trees, Likno Web Button Maker ,  abstracted and stripped of all user’s private info.


Initial Email From:
Barry
Initial Email Subject: Accordion builder
Support Case Month: November 2013

Don't know if it is AllWebsMenu specific or a windows issue (I'm using windows 8.1) but I don't seem to be able to copy/cut and paste anything. The clipboard does have the item copied but it wont paste.

No problems on other programs.

copy in AllWebMenus

paste in AllWebMenus

Reply From: Barry

Found the problem, it wasn't your software.

I have Webroot Secure Anywhere running (launches with windows) and this was preventing pasting.

Below is the solution I found - should you encounter similar issues from someone else.

Thanks for all your help

Barry

The symptoms you are experiencing are related to the Identity Shield functionality, which is explicitly made to block access to certain functionality such as the screen contents and clipboard in some cases.  There are a few possibilities on what is occurring in this specific one. I make the assumption, though possibly inaccurately, that a browser is running while this symptom occurs. If no browser is running at all and this continues to happen, contact support immediately for diagnostics gathering and escalation.

Go to the Identity & Privacy tab and click "View/Edit Protected Applications"

- Is the DB program or any part of it listed under "Deny"?  If so, change it to "Allow".

- Review the "Deny" list.  Any program that you explicitly trust that is set to "Deny" may be changed to "Allow" safely.

Reply From: Likno Customer Support

Hello Barry,

Glad to see you found the problem and letting us know.

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: Button Maker - Cant save Files
Support Case Month: March 2013

I just installed the Button Maker program. After I made a button, saved it, then when I go back to that file to open it, it wont let me?

clip_image001

It asks me what program should open my button file? and, the button maker is not in the list to open it. Why is this?

I cant seem to save my different master files and or projects?

Please let me know.

Thanks!

Robert

Reply From: Likno Customer Support

Hello,

The screenshot is not very clear, but it seems that after you saved the file you removed the “.wbm” extension. This caused windows to not recognize this file.

Still, your work is not lost! All you need to do to fix this, is to rename the file and add “.wbm” at the end.

Note that you can also open these files in Button Maker without renaming them, but you have to do it from the application using “File->Open”.

If the files have the “.wbm” extension and they still do not work with double-clicking, then I strongly recommend that you install the application again.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

Hi Kostas,

The extension of ".wbm" was on the saved files. After I sent you an email, I went to the file, right clicked on it, and choose to open with button maker. It opened the file. I took your advise and uninstalled the program, and reinstalled it. The files open, but they have a different looking icon, its not the full icon as it in the start menu or desk top?

Thanks!

Robert

 

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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.


Initial Email From:
Sam
Initial Email Subject: Button Maker
Support Case Month: April 2013

Hi, I am interested in your button maker, but I have no idea what to expect with the product. Could you send me some samples of what is possible using your software? Do you offer a trial period?

Thanks,
Sam

Reply From: Likno Customer Support

Hello Sam,

First, thank you for your interest in our Likno products.

You can just download the application and use all its features under a trial period. The  only limitation will be that you will have a watermark on the button but all the features will be working.

Thanks again.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.


Initial Email From:
Jonathan
Initial Email Subject: Web Button in Joomla
Support Case Month: February 2013

Hi, I was looking at your Likno Web Button Maker and it says that it works with any CMS. I am sure that it does but, as a person that is starting with cms, I can’t get it to show on my webpage. I am using Joomla and and installed the plugin sourcerer to put some html code in any article so I can paste the html code when I exported my button. I tried installing the exported image in media manager but it didn’t help.

Could you include on you’re website the installing method in popular CMS, I think it could really boost your sales for people like me who are just starting with this. Software that makes it easy to do complicated things that would require lots of code (like your software) is right up the alley to people who are not professionals.

Thank you very much for your help.

Jonathan

Reply From: Likno Customer Support

Dear Jonathan,

I am afraid that we do not have a specific Joomla plugin, but it is very easy to import your new button manually.

The steps you need to take are:

1) Export your Button:

export button

2) I recommend selecting the 32bit PNG format as it has the best quality and supports transparency:

export button as 32 png that supports transparency

3) Note the path where you exported this button. You can now use it as an image in Joomla or anywhere else.

4) If you want to create a 3-state button, you have two options. To create it as a single “sprite” image and change it through CSS, or to create three separate images and change through JavaScript. If this is what you are trying to do (a 3-state image), please send me details (eg is this for a page button, or for a menu?) so that I can be more specific in my help.

Regards,

Kostas

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Jonathan

Hi Kostas,

It is for a page button Inside an article an you’re absolutely right, it is easy if I just add the image. The problem is creating a 3-state button easily with this method and this is what i’m trying to do.

If you could lend me a hand how to do this, that would be great.

Thank you for the great support,

Jonathan

Reply From: Likno Customer Support

Dear Jonathan,

This will require some hand-on coding on your part. The problem here is that the Joomla editor will remove any tags that do not have content, including your <style> and <script> tags.

I believe the easiest way is to use the CSS method, as this can have the code embedded into the actual item.

To do this, export as CSS and copy the code:

<html>

<head>

<title>Likno Web Button Maker sample page</title>

<style type="text/css">

.liknobtn {
           display:block;
          
width:120px;
           height:40px;
     
     margin:0;
      
    padding:0;
           }

.liknobtn1 {
            background: url("LiknoWebButtonMaker1.png") 0 0 no-repeat;
           
}

</style>

</head>

<body>

<div class="liknobtn liknobtn1" id="liknobtn_1" onmouseover="this.style.backgroundPosition='0 -40px';" onmousedown="this.style.backgroundPosition='0 -80px';" onmouseup="this.style.backgroundPosition='0 -40px';" onmouseout="this.style.backgroundPosition='0 0';"></div>

</body>

</html>

Then you need to merge this code into a single button (removing the unneeded parts), and make sure that it has an empty space as content (or it will be deleted by Joomla):

<div style="display: block; width: 120px; height:40px; margin: 0px; padding: 0px; background: url('/images/LiknoWebButtonMaker1.png') 0 0 no-repeat;" onmouseover="this.style.backgroundPosition='0 -40px';" onmousedown="this.style.backgroundPosition='0 -80px';" onmouseup="this.style.backgroundPosition='0 -40px';" onmouseout="this.style.backgroundPosition='0 0';">&nbsp;</div>

Pay attention to the image URL (where you will upload it) and also to the quotes in there, to not match the “style” quotes.

Let me know if this worked.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Web button maker does not launch after install
Support Case Month: February 2013

I just purchased Likno Web Button Maker.
Windows server 2003 (.net framework 3.5) 32 bits
Installation is OK.
But the application does not launch.
Computer Management > Event Viewer > Applications > Error :
"Faulting application Likno Web button maker version 2.0.0.162, faulting module msvcr71.dll version 7.10.30.52.4 faulting address 0x00002777
Before writing this message i tried many things :
1) I got many copies of msvcr71.dll on my system (in photoshop install directory, in ms-office installed dir etc...). Replacing the original msvcr71.dll in the system32 folder by any of those copies of msvcr71.dll gives the same error.
2) Putting also msvcr71.dll in "program files\likno web button maker" and in "program files\likno web button maker\res" does not solve the problem.
3) I even tried to register msvcr71.dll manually but it does not seems to be registrable since i get the error "msvcr71.dll was lodaed but the dllserverregister entry point was not found..."

Well, i'll be pleased if you could tell me how to solve that problem.
Thanks

Reply From: Likno Customer Support

Hello,

This is the Microsoft C++ runtime library. I suggest that you try re-installing it from here:

http://archive.msdn.microsoft.com/KB932298/Release/ProjectReleases.aspx?ReleaseId=762

Let me know if this worked.

Another thing you may want to try is to try installing Button Maker by using “run as admin” on the installer.

Best Regards, 
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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