Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Carmen
Initial Email Subject: 2 modal windows in same project 
Support Case Month: April 2014

Hi guys,

Love your software, awesome!

I have the most strange thing happen to me with 2 modal windows in the same project.

When I simply want to change the width or the height of one of the modal windows, IT CHANGES THE WIDTH AND THE HEIGHT ON THE OTHER ONE! For the life of me I cannot understand why it does this! Please help, images attached.

Many thanks,
Carmen.

Reply From: Likno Customer Support

Hello Carmen,

Thank you for your kind words.

I believe that you have set the width/height to one modal window thus the other modal window gets the same values.

You need to go to Style Editor -> select Edit style of specific window -> select the modal window that you want to have different width/height values and make the changes you need.

modal window styling settings

Do not forget to re-compile and re-upload the produced files to your server.

If the above is not your case, please export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export modal window project

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Simon
Initial Email Subject: Dreamweaver CC
Support Case Month: May 2014

Hi,

is the latest versions of all likno products compatible with the latest version of jQuery libraries and Dreamweaver CC update packages?

Reply From: Likno Customer Support

Hello Simon,

The latest versions of our products use the jQuery version 1.9.1, however they should not have any issues with the latest version of jQuery. (2.1.1)

Also, our product Extensions support the Adobe DreamWeaver CC.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Simon

Excellent.

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Thomas
Initial Email Subject: Office365
Support Case Month: May 2014

Can your products be used with Office365?

Reply From: Likno Customer Support

Hello Thomas,

First, thank you for your interest in our Likno Products.

You can use our builders with Office 365 (the Website option of your Office 365 I assume) as long as you are able:

1. To add  linking code after the <body> tag of your page

2. Add your positioning element or your population on the page (depending on your choices)

3. Upload the compiled files to your server

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Sheldon
Initial Email Subject: close modal window and open new window location
Support Case Month: February 2014

Is it possible to open a modal window with two links that when clicked would close the modal window and change the window location in the browser. For instance:

Use our phone site button: when clicked closes the modal window and changes the browser window to indexphone.htm

Use our main site button: when clicked closes the modal window and changes the browser window to index.htm

Thank you,
Sheldon

Reply From: Likno Customer Support

Hello Sheldon,

I think you can just have the link (without the closing) so when you click that it will open the page you want and the modal window will be closed.

modal window code example

Please, let me know how that worked for you.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Sheldon

Hi Aggelos,

Works perfect although I have no idea why since there is no code that says to close the modal widow or to open these links in the parent window. I assume that these functions are built into your (awesome) script. My sample is at {URL REMOVED}. I will be implementing it in a month or so.

As always thank you for the great tech support,

Sheldon

Reply From: Likno Customer Support

Hello Sheldon,

Glad to see it works as you wanted Smile

You just use the link so when you click it the page you want will be opened thus the modal window will be closed, that's why you don't need anything extra to close the modal window.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Ronn
Initial Email Subject: Page named anchors
Support Case Month: May 2014

Hi guys;

I am trying to use "named anchors" as in HTML links, in the modal window,....example:

http://www.site.com#anchor

I have been searching the knowledgebase and help, but can't seem to find anything on it.

How would I do that? Here's what I am using now to open the modal window with the page.....

<a href="#" target="index_new_sport_columns">Windstreamer<br />
Truck Rack</a>

It's just a single page with multiple products. You can see what I am doing here....

{URL REMOVED}

When you click on an image, or on the text below the image, it opens the window. But I want the page in the window to jump to the product you initially clicked on.

Thank you so much for your help.

Ronn

Reply From: Likno Customer Support

Hello Ronn,

In order to do that, make sure you have selected "Make certain links/forms in page open in this window"

make certain links open in modal window

Then in your main page you can have your links like that:
after the end of you link add a # (hash) and the name of your anchor that will be in the page that opens in your modal window.

named anchor links

Then, in the page that opens in your modal window add those links in the areas you need to opened for each of your items. So you need to place a tags with the attribute name.

These names you are going to use them on you main page to define the content that will be first placed when your modal opens.

name attribute in link

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Ronn

Hi Aggelos;

That did the trick.

I want to thank you for your kind help. I’ve bought your software for many years, and am very happy with it, and with the updating you constantly do to keep up with technology.

And last but not least, your customer service is the best.

Thanks again.

Ronn

Reply From: Likno Customer Support

Hello Ronn,

Glad to see it worked and thank you for your kind words Smile

Have a nice day.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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