Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Joe 
Initial Email Subject:   Border width
Support Case Month: November 2013

Hi,

In Web Tooltips Builder, is there a way I can decrease the border width below 5 pixels on example 01? I used that example to build my tooltips.

Thanks!

Reply From: Likno Customer Support

Hello,

You can decrease the width of the tooltip's border by clicking on Style Editor Tab > Tooltip CSS > Border and decrease the border size to what is best for your design.

jquery tooltip border width

Then, you need to re-compile your tooltip project and re-upload the produced files to your server.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Thanks so much for your help.
Joe

 

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Randy
Initial Email Subject:  Tooltips and prettyPhoto
Support Case Month: September 2013

Hello Tech,

Is it possible to call up prettyPhoto from within a tooltip?

1. Go here {URL REMOVED}

2. Scroll down the window and mouse over the very bottom "Lobby green icon" on the campus map.

3. The tooltip opens OK with a small photo and a "Learn More" text link.

4. Clicking the text link should open prettyPhoto modal window, but instead loads image in a new window.

5. See HTML used for tooltip below.

Please advise.

Thank you.

Reply From: Likno Customer Support

Hello Randy,
It would be possible if:
1) you have a way to call the modal with JS
2) your modal works with elements that added into the page after the page is loaded

Let me know if you need more information.
Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Modal Windows Builder, Likno Web Accordion Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Aiad
Initial Email Subject:  Native Apps
Support Case Month: August 2013

Hi, I want to use your products for my project building mobile apps with jQuery mobile and Phonegap, it looks like your products are compatible with that as it is based on JavaScript, so I do not know if somebody has test that?

Thanks

Regards,
Aiad

Reply From: Likno Customer Support

Hello Aiad,

Well, yes our products are based on JavaScript (jQuery). I can't recall any customer using specifically phonegap. But, as phonegap is based on HTML/CSS/jQuery I don't think you will have any problem.

I would recommend you to download the products you are interested in and test them before purchasing.

You can download all the builders here: http://www.likno.com/jquery-builders/download.php

Let me know if you need more information.

Thank you!

Kind Regards, 
Aris
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Ray
Initial Email Subject:  Web Tooltips Builder - tooltips do not display
Support Case Month: September 2013

I've just installed the Tooltips Builder and created a simple test page which can be addressed from the URL above.

My aim is to add a series of tooltips to a page that will be opened when the user clicks on a help icon adjacent to the relevant field.  I've followed the procedure as illustrated on http://www.likno.com/blog/html-tooltips-website-integration-4/1288/

The tooltips do not appear at all when I click on any of the elements on the page using IE 9 64-bit.

Reply From: Likno Customer Support

Hello Ray,

You need to correct your DOCTYPE declaration to your page.

Please use <!DOCTYPE html> as the first line of code in your page instead of
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

This should solve your problem.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Ray

Thank you Aggelos, that did fix the problem.

Regards,
Ray

 

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Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Modal Windows Builder, Likno Web Accordion Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Ken
Initial Email Subject: Pre-sales support question
Support Case Month: August 2013

Please advise if your products work with NetObjects Fusion version 13.

Thank you.

Ken

Reply From: Likno Customer Support

Hello Ken,

Sure, our likno products do work with the latest versions of NOF without problems. Please let us know if you have any problems, thank you.

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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