Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Joe
Initial Email Subject: Scroller issues 
Support Case Month: January 2014

Hi,
I just purchased Scroller and have figured out how to make my project. But when I try to Publish, it gives me the wrong paths, so I have to manually fix things in Dreamweaver.
I'm sure I'm doing something wrong, but can't figure out what.
The attached screenshots should illustrate my problem. I made a folder called "scroller" into which everything associated with the project goes, but the source for the javascript file doesn't reflect that. And I've specified the correct path in the Project Properties.
Also, where should I go for the likno_scroller_project_content? The program supplies the sample page content paths, but not the actual content paths.
I've noticed a few bugs, as well.
The help file mentions clicking on the "Compile" button, which doesn't exist. I assume it should read "Publish".
When I click "Import Images" to add more photos to my project, all of the links (URLs) I've set up for the existing photos are deleted. Very frustrating.
I found a typo on the "Sample Code" tab: It's at the bottom of the page--the tick box "sroller separators".
Thanks for your help.

Joe

Reply From: Likno Customer Support

Hello Joe,

First, thank you for your purchase and your feedback.

When you publish your Image based Scroller a folder "lwsc_sample_images" will be created in the Publish folder you have specified and it contains the images for your scroller items.

scroller code

So, uploading the compiled files to your server should work as expected.

file structure

For example you have the www.yourdomain.com, in order to see the index_lwsc_sample.html you need to upload the index_lwsc_sample, likno-scripts (folder) and lwsc_sample_images (folder) to your root folder so after that, opening the www.yourdomain.com/index_lwsc_sample.html should show the scroller as expected.

As for the links that are removed after your click on "Import images" to add more images, I will forward it to the development team.

Please, let me know if you need further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Just so I understand correctly (I'm slow): The folders (likno-scripts and lwsc_sample_images) need to be uploaded to our server in order to view the page locally?
Thanks for your help.

Reply From: Likno Customer Support

Hello Joe,

I thought you wanted to see that slider live on your server.

When, you Publish a scroller project, you see on the settings the Publish Sample Page and it is checked "Open after publishing".

publish sample jquery slider page

So, when you have published the scroller project, this page automatically opens in your default browser and you should see the scroller live.

Didn't this happen to you?

Could you export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

image

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Hi --
I was trying to put the code in my page and viewing it locally. I don't want to go live with the scroller until I know it's working--and until the site is done. I have everything in a temporary folder called www.mysite.com/2012 while I design the site. Once I'm ready to go live, it will all be moved to www.mysite.com, which necessitates having relatives links for everything.
I've attached the file for you to look at, if you need to. I've also attached the page into which I have inserted the code. I wonder if that is perhaps where I went wrong.
Thank you.
Joe

Reply From: Likno Customer Support

Hello Joe,

With the code you have in the page you sent me when you have the page live, you should have in your public_html folder (root folder on your server) the scroller folder which contains the likno-scripts folder (that contains the JavaScript files needed for your scroller). So, the path would be {root folder}/scroller/likno-scripts

Then, you should have your images in the path {root folder}/scroller/photos/{all your scroller photos here}

jquery slider code

Please, let me know if you need further help.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Ok, I think I'm good now.
It's working.
Thanks for all your help.

Reply From: Likno Customer Support

Hello Joe,

Glad to see you are good now Smile

Do not hesitate to contact us in case you need further help.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Simon
Initial Email Subject: Dreamweaver CC
Support Case Month: May 2014

Hi,

is the latest versions of all likno products compatible with the latest version of jQuery libraries and Dreamweaver CC update packages?

Reply From: Likno Customer Support

Hello Simon,

The latest versions of our products use the jQuery version 1.9.1, however they should not have any issues with the latest version of jQuery. (2.1.1)

Also, our product Extensions support the Adobe DreamWeaver CC.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Simon

Excellent.

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Thomas
Initial Email Subject: Office365
Support Case Month: May 2014

Can your products be used with Office365?

Reply From: Likno Customer Support

Hello Thomas,

First, thank you for your interest in our Likno Products.

You can use our builders with Office 365 (the Website option of your Office 365 I assume) as long as you are able:

1. To add  linking code after the <body> tag of your page

2. Add your positioning element or your population on the page (depending on your choices)

3. Upload the compiled files to your server

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Earl
Initial Email Subject: Scroller Builder - Z Index of likno_scroller_container liknoscroller_container_area
Support Case Month: February 2014

I have a scroller that is interacting with a menu (not your menu) but I have found that if I change the z-index, it seems to solve my problem.  I can not seem to figure where I can change the z-index for the class "likno_scroller_container liknoscroller_container_area" which is defaulting to "3".  If I change it to "2" one of my problems is solved.

Reply From: Likno Customer Support

Hello Earl,

Please click here:

z-index of jQuery slider

You will find the Z-Index property there. Change that to "2". It may work but I am not sure as it depends on what the other script does too.

Thank you.

Kind Regards

Aris 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder & Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Beverly
Initial Email Subject: What is the best way to place a likno scroller inside a likno tab, if it is even possible, for fastest loading?
Support Case Month: May 2014

Considering the idea of having a likno scroller playing inside each likno tab and wondered what you would recommend as the best method to do this for the fastest webpage loading (if it is even possible)?

owner of both products - thanks!

Reply From: Likno Customer Support

Hello Beverly,

You are able to have a scrolle (jQuery slider) inside the tabs content.

I think the best way to do it is by setting both projects (Tabs and Scroller) to DIV population method:

scroller DIV population

tabs population method

Then, you need to link both projects to your page.

You need to place the scroller content code inside the tabs' content code.

I have attached a zip file containing 1 tabs project and 1 scroller project. I have placed the scroller inside the second tab. Edit the page to see the code.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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