Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows

Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.

Initial Email From: Adrian
l Email Subject: WebScroller 2.0.130
Support Case Month: April 2013

Hello

I recently installed LiknoWebScroller 2.0.130 to take full advantage of the WYSWYG CSS editor just to discover that I am having issues that I never had before in the 1.0.124 version of this app.

If you go to {URL REMOVED} the scroller on this page is made with version 1.0.124 build and has no issues. To test it, on this page I have a menu created with Likno AllWebMenus menu (5.3 Build #908). On the main menu, under the "The Club", select "Website Administration" option and you will presented with a modal window asking for your username/password combination.

Now, after installing version 2.0.130 and recompiling the same scroller (under a different project directory), if you go to {URL REMOVED}, and try accessing the same Website Administration page, you are not getting ANYTHING, unless you go first to different pages, come back to this {URL REMOVED} and it may eventually work this time around.

With the new 2.0.130 the same behavior applies to the top right side menu (Member Login, Contact Us, Search PVTC.CA) that calls three different Modal Windows (all 3 work with the older version, but do not work with 2.0.130)

Any help is greatly appreciated

Thank you
Adrian

Reply From: Likno Customer Support

Dear Adrian,

Actually this is a problem of the Modal Window. The problem is the new Scroller comes with the latest jQuery engine (1.9.1) but the Modal Windows version you have (254.3) did not support this version. As a matter of fact there was a minor version released about 10 days later (254.4) which does support jQuery 1.9.1.

Please try downloading the latest Modal Windows software from our site and let me know if this corrected the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Adrian

Hi Kostas

Thank you for looking into this issue.

After downloading the latest Modal version, everything seems to be back to normal. Tested on 5 different browsers and all is perfect.

Thank you again
Adrian

Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Import Gallery3 RSS
Support Case Month: April 2013

How do I get this feed to display properly in the latest Web Scroller Builder?

When I try it, I only get the title and no image (in the preview window).

http://usasportstournaments.com/gallery3/index.php/rss/feed/gallery/album/1

Reply From: Likno Customer Support

Hello,

In this feed, the images are part of the content and the default is to display only the title.

To correct this you need to add the following:

Note however that the images are pretty big, so you will need to change your Scroller accordingly in order for them to fit.

Let me know if you need more specific help with this, and if so, please export and send me your project file so that I see what you have done so far.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.

Initial Email From: Alec
Initial Email Subject: Scroller
Support Case Month: February 2013

Hi Kostas,

I am pleased with the scroller that’s currently on {URL REMOVED} but need to change it from internal assets to an external xml file.

I have looked through your help section but can’t find anything that gives me any information on how to construct the xml file.

As you will see the scroller is used by an Estate Agent, so, being currently based on internal assets I have to continually amend the individual details of the frequently changing properties. I would like to automate this process, so I would guess that an xml file is the way to go.

I could perhaps arrange for an xml file to be constructed from the property database that the Estate Agent uses. The problem is that I don’t know how to write the xml file so that the scroller will display the information correctly. If I could see an example of an xml file, perhaps one that would give us a scroller that looks like the current one on the website with just 2 or 3 properties, I can then see what we need to do.

Are you able to help?

Kind regards,
Alec

Reply From: Likno Customer Support

Dear Alec,

I believe the best way to go would be to use the “DIVs” population method:

This way you will have the actual content inside your page, which will enhance SEO, and you can still generate it dynamically from a database.

If you go to your current project, change it to “DIVs” and go to the Sample Code tab (F4) you will see exactly what you need to add into your page for this to work.

Let me know if you need any specific help with the implementation.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.

Initial Email From: Colin
Initial Email Subject: question
Support Case Month: February 2013

Hi Guys,I love your programs and with the 50% discount over Christmas they became affordable.Here is an observation for you, I use your scroller at the top of {URL REMOVED} and when i put this url into facebook the images are not seen, whereas the wow program I also use are.Which makes me think the search engines are not seeing these images.

Colin

Reply From: Likno Customer Support

Dear Colin,

This depends on whether you have the content in your pages (i.e. using the DIVs or UL/LI options) or if you are populating the items inside the scroller project.

If you populate the items within the scroller project, then indeed the content resides in the compiled JavaScript and hence may not be readable by crawlers that skip JavaScript. If you keep the content in your page, then all crawlers will be able to see it.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Colin

Hi Kostas,

Thanks for the tip.

Colin

Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.

Initial Email From: Mary
Initial Email Subject: Web Scroller does not show up on online webpage 
Support Case Month: March 2013

Hello,

I am able to see the web scroller offline, as I build it, it works fine. I have purchased a license, activated it, and then recompiled it, and have uploaded all appropriate files to my host. I can see the web scroller tags in the source code on the page. It does not load. Can you help?

Thank you,
Mary

Reply From: Likno Customer Support

Dear Mary,

This happens because you have compiled your scroller project for “localhost”:

If you purchased a 3-domain license, then you need to specify for which domain you are compiling each time.

Please go to the Compile Properties of your project and select the appropriate domain from the combo box:

If this combo box only shows “localhost” then you need to take a new Activation Code (don’t worry, this does not count towards your activation limit) in order to pass the online license info into your installation. You will need to do this again if you add more domains online.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mary

As you can see from the attached image  I do have it compiled for the localhost AND the specific domain..{URL REMOVED}
The order in which I did things,
make sure it was to be compiled for localhost AND {URL REMOVED}
link to specific page in website
save
close program
open ftp
transfer all files from local to website.
I have done this numerous times and it still does not show up in the online website

Thanks, Mary

Reply From: Likno Customer Support

Dear Mary,

The process should be:

1) make sure the domain is correct

2) Compile (not Link)

3) upload

The Link is only required once in order to attach the Linking Code to the page. The Compile is required each time you change something in your project.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mary

Thank you for all your support, I found and fixed the issue..Everything is working great..
Excellent product!!!
Mary