Knowledge Base support case for Photo Frameshow, abstracted and stripped of all user’s private info.


Initial Email From:
Marsha
Initial Email Subject: photoframe
Support Case Month: July 2012

I purchased this program 09/09/2006

However, it does not recognize the activation code I already have.

I understand you have upgraded and I don’t care about that I like the older more user friendly version.

I want to use that one again.

Also, I don’t use it all the time so I don’t need the upgrade.

How can you fix this to accept my code?

I have this installed on my computer but it does not accept my code.

This was purchased through Likno.Com.

Please respond!

Thank You!

Marsha

Reply From: Likno Customer Support

Dear Marsha,

I am afraid that this is not possible! The old version has been dropped since 2008 and now there is no way to restore it or create new Activation Codes for the old version.

You will have to use the new version which you can get for free with the license you already own.

What you need to do is to download the new version from here:

http://www.frameshow.com/download-next-air.htm

There is a help page to help you get started with the new interface here:

http://www.frameshow.com/air-application-help.php

And also some info on how to access your old frames:

http://www.frameshow.com/frame_download_help.htm

Note: the new version does not require an Activation, you just have to log into the application using your User Area login/password.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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December 4th, 2012Payment methods

Knowledge Base support case for All Likno Products, abstracted and stripped of all user’s private info.


Initial Email From:
Emi
Initial Email Subject: Enquiry
Support Case Month: October 2012

Hello Sales,

I am based in Nigeria Africa and would want to buy some of your items. Please could you give direction on the payment methods.

Thanks

Reply From: Likno Customer Support

Hello Emi,

First, thank you for your interest in our Likno products.

We support all possible payment methods, since we use "SWREG.ORG" and IPORTIS.COM" as our payment services.

See the screenshot of our Order Page below:

payment methods

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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For answers to questions regarding the use, features and functionality of Photo Frame Show (such as the ones seen below) please visit the Photo Frame Show Help section.

  • Basics
  • How do I change my frame or the image inside it?
  • How do I change the order of my framed images?
  • Can I "Save" my work and re-open it in another session?
  • How do I send my framed image via e-mail?
  • What it the purpose of Canvas?
  • What happened to the old "Leave to Desktop" and "Get from Desktop" features?
  • How do I "Save" (or Export) my framed image?
  • How do I download more frames or graphics?

Note: Users that have the old/former Photo Frame Show version should refer to the following posts (please note that we have suspended support for this version):

 

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We would like to inform you of the existence of a “scam ring” involving scam sites that are illegally selling cracked versions of our products (amongst others). People believe these sites are legal and authorized to sell our products and as such decide to purchase them – when actually they are not authorized, the version they get from them is a cracked version, and after payment support is not available to them and no way to get their money back.

The creation and distribution of cracks is completely illegal - more so, the selling of cracked versions to people which are all liable to legal prosecution.

The only legal sources allowed to sell our products are SWREG, Iportis, REGNOW and via registered resellers – which guarantee your purchase to be legal and clean.

Please be aware of the existence of these scam sites and do not purchase through them as not only this is completely illegal [and liable to legal prosecution], you will be losing your money and getting faulty software [Remember cracked versions fail to overpass all levels of protection, generating menus with inadequate cross-browser functionality and negative search engine effects due to the use of elements which influence your SEO].

Give real value to your money - buy the legal version of AllWebMenus.

Thank you,
Likno Software

 

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We are excited to inform you that we can now also be found in the popular social networking platform, Facebook (www.facebook.com).

We have created a new 'Group' and 'Page' that will allow you to interact with other users, upload and share your framed images, and much more!

Join our Photo Frame Show Group at:
http://www.facebook.com/group.php?gid=4766208485

Become a fan of our Photo Frame Show Page at:
http://www.facebook.com/pages/Photo-Frame-Show/15286504554


- Already have a Facebook account?

Easy! All you need to do is either search for 'Photo Frame Show' directly or just click on the links above, sign in to your account, join our Group or become a fan.


- Don't have a Facebook account?

Don't worry! It's very easy to create one and completely FREE! Simply visit www.facebook.com and sign up for an account.

After you register, sign in to your account, and either search for 'Photo Frame Show' directly or just click on the links above, sign in to your account, join our Group or become a fan.


- But hey, thats not all!

Additionally, we would like to let you in on one of our 'little secrets' - We will soon be releasing a Facebook application that will allow you to frame photos which you have posted on your Facebook account and send them directly to your Facebook buddies as e-cards.

This application will make your photos and sharing, much more cooler!

By joining our group or page, you will be notified once the application is released.


As always, thank you for your support!

The Photo Frame Show team
Let the framing begin!
www.frameshow.com


 

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