Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Tim
Initial Email Subject: Link Changes Repeatedly
Support Case Month: July 2012

Under the "Photographers" tab, the link assigned to "The Anderson's Photo Blog" is suppose to be http://stonecreekfl.blogspot.com/. Within a day of assigning the link it reverts to http://landlphotography2.weebly.com/stone-creek---ocala.html which is a discontinued link.

When I return to All Web Menus the discontinued link is assigned. I have had to correct this reversion a dozen times but it continues regardless what I do.

Please advise,

Tim

Related URL: http://www.stonecreekphotos.com

Reply From: Likno Customer Support

Dear Tim,

It is not possible for AllWebMenus to change a link on its own! Is it possible that you have two different project files, one with the old link and one with the new?

Or could it be that you have some “restore” or “security” application that keeps bringing back the old menu project file?

In any case, I checked the online page and the link is pointing to “http://stonecreekfl.blogspot.gr/”, so it seems to work fine for now.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Tim

Good morning Kostas,

Thank you for your quick response.

I'll double check to make sure I have only one project file. As for the restore or security application, I'm sure I don't have any programs of that nature that run automatically. I'll make sure I have only one menu.js file associated with Stone Creek Photos.

Thanks again for your help,

Tim

Reply From: Likno Customer Support

Dear Tim,

No problem :)

Let me know if the problem persists.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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