Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Initial Email Subject: Numbers with menu links
Support Case Month: June 2012

When I make any selection off my main menu to another web page, I get numbers at the end of it like this:

http://www.bkglrc.com/index.html#.T9dJFcXNl2k

I have two separate menus, with separate folders to contain each JS and image files.  None of my other web sites I use your menus on are doing this.  I'm at a loss for the reason.

The only software that does not produce these numbers is MS explorer.  I see the numbers in Chrome, FireFox, Safari.

Any help or direction would be appreciated.

Thank you, Paul

Reply From: Likno Customer Support

Dear Paul,

This is not related to our menus in any way.

I am pretty confident that it comes from the “google translate” code you have in this site.

Note that even if you type the URL by hand in the address bar, it “refreshes” automatically and shows the same code at the end.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Paul

Thank you Kostas!

Obviously you are very experienced... I have been staring at this code for weeks now trying to figure out the problem, searching your Q&A data base..

Paul

Reply From: Likno Customer Support

Dear Paul,

Did you verify that it is indeed caused by Google Translate code?

Anyway, in case you run into other problems in the future, remember that we are here to help.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Paul

Yes I moved the google to another part of the template - replaced all menus and after refresh they link without numbers.
Thank you muchly
Paul

 

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