Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Todd
Initial Email Subject: Tooltip: Not Vertically "Auto-Centering"
Support Case Month: October 2012

Greetings! The reason for my email today is to see if I am doing something wrong with my Tooltips. Specifically, the topic centers around how a user sees a Tooltip.

If the user does not have their web browser perfectly centered for the Tooltip to appear, the Tooltip is cut off. In an ideal world, I would love to have the user be able to hover over a Tooltip so that it completely appears on the user's screen. (Does this make sense?)

Essentially, I am seeking either:

(1) to see if you can offer some assistance to tweak my existing Tooltip to accomplish this (I would be more than happy to send my file to you), or

(2) Be able to request is for a future update.

Any assistance is most appreciated! I thank you very kindly.

Todd

Related URL: http://www.loriknappcompanies.com/new/services/independentliving/selfdirectedcare.asp

Reply From: Likno Customer Support

Dear Todd,

Are you using the related tooltip option for always keeping the tooltip within the screen?

related tooltip option

Also, I see that you are still using an older Modal Windows version (build 240). This causes the Tooltips to not always load properly (remember our talk some weeks ago regarding the loading issues?).

Specifically I was not able to see the Tooltips at all in Firefox due to this. Please recompile your Modal Window with the latest version (build 252) in order to resolve this issue.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Todd

Very cool!  Problem resolved.  Every day is a learning day.  Cheers, Kostas!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Tomaz
Initial Email Subject: Google translator
Support Case Month: October 2012

Hi

Why Google Translate does not translate menu on my pages?

THX
Tomaž

Reply From: Likno Customer Support

Dear Tomaz,

Google Translate cannot translate complex JavaScript components such as the menu. If you want to use Google Translate with your menu, please use the CSS menu genre.

Keep in mind however that if the translation text is larger than the original one, the text may bleed outside the menu buttons. The menu cannot automatically readjust itself to fit the translated text.

As such, I recommend setting an item width that is not marginal for your text.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Tomaz

I am a bit uninformed here
How to use / create / upload CSS menu genre
Does it mean I should change menu codes for all my 254 html's ?
Funny, but http://www.microsofttranslator.com works mostly fine with menu too

Tomaž

Reply From: Likno Customer Support

Hello again,

This happens because of the way Google works (posts things to its server and displays the page as an iframe). This way, Google translates everything BEFORE the menu is created, while Microsoft translates everything runtime.

I guess that any ULLI menu would work with Google (both JavaScript & CSS). To make your menu a ULLI menu you need to select the following option:

populate menu through ul li items

Then you need to add a UL/LI structure into each of your pages. If you have 254 pages then I strongly recommend that you add this in a single “include” file that will be added in all pages. This way it will be much easier to maintain the menu in the future.

For detailed into on how this works, click on the question-mark button & settings link.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Ray
Initial Email Subject: Query on Tool Tips Builder
Support Case Month: March 2012

Hi

I’ve downloaded your examples of Tool Tips Builder. Before purchasing I would like to know, once you have created a tip, do you copy the HTML code into one’s Website, or is there more required before inserting the code on to one’s website?

Thanks

Ray

Reply From: Likno Customer Support

Dear Ray,

Once you purchase and create your tooltip, you need to:

1) Compile the project (press the Compile button)

2) Link the project to your page(s) (Press the Link button and select the page(s) you want to link the tooltips to – this automatically inserts the required code to the page)

3) Upload your compiled files and edited HTML page

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: UL-LI Linked menus
Support Case Month: October 2012

Hello, i asked this question before but found that my email wasn't working, its fixed now. Would you resend?

in a nutshel, i want to display the list that is used in the menu but it is automatically hidden.  I tried using stylesheet to make visible but it failed.

I want to use list for the main menu and also for a HTML UL-LI footer menu.

Thanks

Reply From: Likno Customer Support

Hello,

I am not sure what you want to achieve. Do you want the UL/LI list to not display at all, or do you want it to stay visible?

I am afraid that the second is not possible. When the menu appears it will hide the list. If you want the list to be hidden in the first place, try “display: none;”.

If you want to still have a visible list concurrently with the menu, then you need to create a copy of this list (with a different id).

I am afraid that you cannot use the same list both for AllWebMenus and a footer menu. I guess that you need to duplicate the list if you want to do this.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Josef
Initial Email Subject: Sliding submenu should always be open
Support Case Month: October 2012

Hello,

I'm looking for a way to show the sliding submenu expanded when the website is initially opened?

Thank you

Josef

Related URL: http://www.fibeka.de

Reply From: Likno Customer Support

Dear Josef,

I recommend using the automatic highlight, which will always open the sliding menu and highlight the “current” page:

highlight submenu

Note that this works by matching the browser URL with the URL you have in the item links. If you want to open a specific submenu when in a page that does not exist as a menu link, you can do this by adding a JavaScript variable just before the Linking Code.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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