Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Charles
Initial Email Subject: Software Not Displaying Properly
Support Case Month: May 2012

Hello!

My name is Charles. I purchased recently AllWebMenus Pro Version 5.3 and I am in the process of redesigning my website, www.golezadesigners.com , using it.

However, I have found the following problem that I would like you to bail me out of it with your support.

While the menu displays so well in browsers like Chrome, Safari, Firefox and Opera, it doesn't display well in Internet Explorer.

With IE it displays well in 3 directories but in the 4th directory, it displays to horizontal menu instead of one with one having a horizontal line crossing from left to right.

What could be the problem? And how can I go over it?

Thanks in advance for your cooperation
Charles

Reply From: Likno Customer Support

Dear Charles,

I checked your site but I did not find any AllWebMenus code there. In order to tell you what's wrong with IE in the 4th directory, I will need to see a page that actually has the problem.

Since the other pages display fine, it is likely that the problem come from something that exists within the 4th directory pages.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Charles

Dear Kostas,

I finally succeeded.There was a small error that was making it not display well. Now it is ok but it's still on my computer.

Best regards,
Charles

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Dave
Initial Email Subject: Pre-sales Question
Support Case Month: March 2012

Hi.

I really like your menus!!

Can I incorporate your menus in a page in wordpress and

then add a mobile theme like WPTouch so that

if I link my iphone app properly to this page I will get a

very nice looking "iphone app menu" right on my iphone just

like as intended?

Comments about getting you menus to work with/on mobile phones??

Thanks!

Talk soon,

Dave

Reply From: Likno Customer Support

Dear Dave,

Incorporating your menu in WordPress is pretty easy as we have developed a special plugin to help you with this task:

http://www.likno.com/addins/wordpress-menu.html

You should not have a problem regardless of the WordPress Theme you are using. Just note that the WordPress Theme will not affect the menu appearance. If you want your menu to look like a typical iPhone menu, then you need to use the related AllWebMenus Template.

http://www.likno.com/awmtemplates.php?type=all

(or create a similar design yourself)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Carole
Initial Email Subject: positioning the modal
Support Case Month: October 2012

hello,

The home page includes a .swf animation, but ,when I open the modal window,   the .swf is always in front of this modal.

z-index for the modal doesn't work in this case ...

So can you give me any help to put the animation behind the modal ?

Thank you.

Carole Bourdon

Related URL: http://creoliles.com

Reply From: Likno Customer Support

Dear Carole,

Indeed the flash applets ignore the z-index and always stay “on top”. The solution is to add the “wmode=transparent” parameter into your flash applet.

Please try changing this:

<object 
classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"
   codebase="http://download.macromedia.com/pub/shockwave/cabs/flash
/swflash.cab#version=7,0,19,0
"
width="710" height="550" >
   <param name="movie" value="galerie.swf">
   <param name="quality" value="high">
   <param name="allowscriptaccess" value="samedomain">
      <embed
          type="application/x-shockwave-flash"
          pluginspage="http://www.adobe.com/shockwave/download
/index.cgi?P1_Prod_Version=ShockwaveFlash
"
name="creoliles"
width="420" height="290"
          src="galerie.swf"
          quality="high"
          allowscriptaccess="samedomain">
      </embed>
</object>

Into this:

<object
   classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"
   codebase="http://download.macromedia.com/pub/shockwave/cabs/flash
/swflash.cab#version=7,0,19,0
"
   width="710" height="550" >
   <param name="movie" value="galerie.swf">
   <param name="quality" value="high">
   <param name="wmode" value="transparent">
   <param name="allowscriptaccess" value="samedomain">
       <embed
          type="application/x-shockwave-flash"
          pluginspage="http://www.adobe.com/shockwave/download
/index.cgi?P1_Prod_Version=ShockwaveFlash
"
          name="creoliles"
          wmode="transparent"
          width="420" height="290"
          src="galerie.swf"
          quality="high"
          allowscriptaccess="samedomain">
        </embed>
</object>

Regards,

Kostas

Likno Customer Support

www.likno.com

Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Pete
Initial Email Subject: mega drop-down menu
Support Case Month: May 2012

Hi - I am an experienced AWM user but can't figure this one out...

I've just downloaded mega drop-down menu #2 and linked it to my DW file... I plan to edit your example with my customized categories and menu structure.

How or where do I edit the structure??? There is no visible sub-structure in AWM.

Thanks,
Pete

Reply From: Likno Customer Support

Dear Pete,

With “mega-menus”, each submenu is a single HTML item:

edit mega menu

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: how do i create 4rd sub style on my allwebmenu?
Support Case Month: May 2012

hi,

on my AllWebMenus i have mainstyle(red) substyle(red) and substyle(gray) +

i need to create one more style with another color. how do i do that?

Related URL: http://www.ilschool.org/

Reply From: Likno Customer Support

Hello,

I am afraid that you cannot add a fourth style in the style editor.

Instead you can customize an item to have the style you want:

customize sub item

And then you can copy-paste the style changes to all the items you want:

copy paste style values

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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