February 28th, 2013AWM: Menu in WordPress does not appear

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: Robert
Initial Email Subject: AWM: Menu not showing up (WordPress, Pagelines)
Support Case Month: January 2013

I followed all the instructions on

http://www.likno.com/addins/wordpress-menu.html

and the plugin Settings page, including adding the PHP right beneath my Header.PHP file's <body> tag, but alas, nothing works.

If you look at the source of the page, you can see the javascript runs, but the menu isn't showing up.  Please help!

Reply From: Likno Customer Support

Hello Robert,

I now see your website. I also see that you do have a menu, is this the AllWebMeuns menu?

Because I do see the menu-linking code there.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

No, that is the Pagelines native menu.  I need to keep it in there until I get the other menu working.

Reply From: Likno Customer Support

Hello,

It seems that your menu was compiled to work only locally!

menu compiled only for localhost

Please correct this here:

add-in wordpress menu

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

It seems to work now.  Thank you!

I get this:

setup wordpress menu dialog box

 

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February 28th, 2013AWM: I get an error when I try to upload the menu on the WordPress site

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: Bruce
Initial Email Subject: Wrong filename
Support Case Month: November 2012

I am trying to upload my first menu to my wordpress site.  I keep getting the error that I am uploading the incorrect filename.  I have version 1.1.14 of the plugin, I am being asked for awmmenu1.zip but the generated file is awmmenu.zip.

I looked this up in the knowledge base but it said that the fix was to use version 1,1,14 of the plugin which I already have.

Do I just rename the file or what?

Bruce

Reply From: Likno Customer Support

Hello Bruce,

Just make sure that the menu name that you have online (you can edit this name yourself) is the same with the "Compiled Menu Name" of your project.

Read the following information on the interface:

compiled menu name property

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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February 28th, 2013LWMW: I cannot remove scrollbars from a modal window

Knowledge Base support case for Likno Web Modal Windows,  abstracted and stripped of all user’s private info.


Initial Email From: Terry
Initial Email Subject: Scrollbars on Modal Builder will not Hide 
Support Case Month: January 2013

I have tried everything to remove the scrollbars from the modal window but it remains.  How can I remove  them?

On the window click on the second image to see the modal window

Thanks,
Terry

Reply From: Likno Customer Support

Dear Terry,

I believe I have found what was causing the problem on the library side and I have corrected it.

Please download the latest build (254.2 – you should now have 254.1) and let me know if this fixes the problem.

http://likno.com/jquery-modal-windows/download.php

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Terry

Kostas,
New lib worked!   Thanks so much!
Terry

 

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February 27th, 2013LWTT: How can I speed up the many tooltips I use in a page?

Knowledge Base support case for Likno WebTooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From: Todd
Initial Email Subject: Speeding Up Tooltips?
Support Case Month: January 2013

Greetings! I was wondering if there would be any way to speed up the many tooltips that I've got for the "Flexibility with Self-Directed Cares" graphic for the Related URL that I've provided. At least on my computer, there is a delay while the tooltips load.

I thank you very kindly.

Todd

Reply From: Likno Customer Support

Dear Todd,

I checked your page and saw the problem. Are you loading these from external pages? If so, then this is the reason it takes a second to load them.

If you want the tooltips to appear instantly from the first time you hover, then you should keep everything in the same page. Of course this way the whole page will be heavier, but once it loads everything will run faster.

I also noticed that you are using several of our products and that in some cases you are using different versions of the same program (e.g. in the accordions). We highly recommend that all your projects are compiled with the same version in order to avoid conflicts.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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February 27th, 2013AWM: Can I set the menu to open in a new tab or new window or right click?

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: User
Initial Email Subject: right click on menu options
Support Case Month: January 2013

I would like to let my users right click on a menu item and be able to choose to open in a new tab or new window. Have I overlooked that?

Reply From: Likno Customer Support

This is a bit tricky and the behavior is different depending on the menu genre:

For JS menus you can open links in a new tab by using “Ctrl + Click”.

For CSS menus you can right-click and see the default browser menu that allows you to open in a new tab/window.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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