Knowledge Base support case for Likno Drop-Down Menu Trees,  abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: Drop Down Menus and IE10
Support Case Month: May 2013

We are having to run IE10 in compatibility mode to see our drop down menu tree icons and access child level trees.  I have the latest product. Any suggestions?

Reply From: Likno Customer Support

Dear Robert,

I have just uploaded a new version (build 150).

Please download and let me know if the problem persists.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Robert

Thanks!

It is functioning now without errors!  Oddly it is not bringing  in  graphics.

               IE10 Native                                         IE10 Compatibility

IE10 drop down menu tree previewIE10 compatibility drop down menu tree preview

Thanks,
Robert

Reply From: Likno Customer Support

Hmmm… it seems there was an extra problem as IE10 has dropped support for image filters.

The (yet another) new online distro should be fully working now.

Please let me know if everything works as expected with this release.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Robert

Kostas,

Works perfectly!  I can’t thank you enough for being so responsive – I know multi browser and multi version coding is a royal pain. (That’s one of your products many good qualities).

Thank you again for a timely fix,

Robert

 

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