Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: Menus not working in IE 9.0.5.8112.16421

Initial Email From: Jen

Hi,

I can’t seem to find any fix for my AllWebMenu’s not displaying in the newest version of IE9?  A client just brought it to my attention .. I downloaded the most recent version but it didn’t fix it.  See example:  ***customer website here*** should be showing on top bar, under logo.

Please advise?

Sincerely,

Jen

Reply From: Likno Customer Support

Dear Jen,

It seems that although you compiled your menu with the latest version of AllWebMenus, you forgot to upload the new library files (“awmdata” folder).

Please upload these too in order to fix the problem, and make sure that you upload them each time you compile your menu (especially when compiling with a newer version).

Also, please delete the “Temporary Internet Files” to make sure that you are viewing what is actually online.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

 

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