Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Phil
Initial Email Subject: Cross browser problem - bug
Support Case Month: September 2012

Hi guys

I think there is a bug in that the right side image on the menu, shows as missing or left sided in IE7 & 8, Chrome and Safari but is ok in IE9 and Firefox.

I’ m trying to avoid specifying a width as using Dreamweaver CS6 and the Fluid Grid layout which provides responsive designs - with the pace of smart phone web use the menus will have to perform cross device, perhaps % sizing would help

I will send the awn file by email and it includes the asset files as well.

Kind regards

Phil

Reply From: Likno Customer Support

Dear Phil,

It seems that this issue is generated by a rule in your layout.css file. Specifically, you have the following rule close to the top of the file:

img, object, embed, video {

        max-width: 100%;

}

This rule affects ALL images, including those of the menu. I suggest that you remove this rule, or make it more specific (e.g. apply to a given class).

If this is not possible, let me know and I will forward the case to our developers to see if they can work around the problem on the menu library side.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Phil

Hi Kostas

Thanks for the reply.

It is not possible to change this as it is the starting point for Dreamweaver CS6 new fluid grid or ‘Responsive’ layouts.

It is created by the Dreamweaver system, as is all of layout.css and we are advised not to touch it.

I would be grateful if your developers have a workaround please.

Kind regards

Phil

Reply From: Likno Customer Support

Dear Phil,

Sorry, I did not realize this!

I have forwarded this case to our developers and they will produce a fix for it. I will let you know as soon as this is available for download.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Phil

Dear Kostas

Thank you.

A resolution advice would be appreciated, the site only has a few more pages to do and the client is keen to go live.

They are well impressed with the responsive system and how it looks on smart phones.

Kind regards

Phil

Reply From: Likno Customer Support

Dear Phil,

This is to let you know that we just uploaded a new AllWebMenus version (build 896.2) that resolves this problem.

Please download it and recompile your menus:

http://www.likno.com/download.html

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Phil

Dear Kostas

Thank you – it works Smile

I cannot believe how quickly you guys resolved this – fantastic.

I was beginning to think that perhaps AWM would not be suitable for Responsive design I am going to have to use in the future and as I use AWM on nearly all my sites I was disappointed.

Hopefully your developers have cured this for all the designs and please pass my thanks on to them for such  great service.

As an aside, I have used the menus now for a good few years and I would love to see new theme releases looking more modern with say rounded corners built in to the graphics.

On each new site I struggle to find a different design and have to discard the ones that have square corners as IE 7 and 8 will not round them and css3pie.com that I use cannot be connected to the menu to round them.

You guys have a great product and service, hope you do not mind me giving a bit of user feedback.

Thanks again.

Kind regards

Phil

Reply From: Likno Customer Support

Hello Phil,

We are glad to have helped you.

We are looking to create a "Responsive Menu" Add-in, where you can choose different styling and positioning for the menu when different "rules" apply (screen width less than 500 pixels, etc.). This will be implemented in October, we will let you know before releasing it so that you can give it a try and let us know your thoughts.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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