Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Virginia
Initial Email Subject: Images Not Showing in Firefox
Support Case Month: April 2012

Hello,

I had to make some changes to a clients menu and now the images are not showing in Firefox. I have checked the folders and they are correct. Any help would be appreciated.

Virginia

Related URL: http://www.tmcabins.com

Reply From: Likno Customer Support

Dear Virginia,

If you did upload the images, then there is something wrong with your server. I just checked your site to see the problem, and it seems as if there is no image or library file uploaded (although the compiled menu file is there).

Please double-check that you have correctly uploaded the “awmdata” folder (which contains all images and library files), delete your browser’s cache files and refresh the page.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Virginia

The images are and always  have been here {PATH REMOVED}

Reply From: Likno Customer Support

Hello again,

I see that you have now fixed the problem by changing the Linking Code to point under “TCMenu”.

Let me know if you need any more help.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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