January 11th, 2013AWM: I lost the .awm file and I need to update the menu, what can I do?
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: User
Initial Email Subject: regain menu
Support Case Month: May 2012
I'm working on a client's site that has an older version of an AllWebMenus menu in it. I need to update the menus with the latest version of AllWebMenus so it works in IE9 and Safari 5.1.7, but I do not have the .awm file. Is there a way to do this? Please let me know. Thanks!
Reply From: Likno Customer Support
I am afraid this cannot be done automatically...
However, there is a partial solution (you regain around 80% of your existing work), read here:
...read the same text here:
If you are one of the unfortunate cases that have lost the source file of your menu (i.e. the .awm file), we now come to the rescue!
This is a manual process and costs $89, provided that the size of the menu is not too large.
Please contact us if you wish to use this service.
This service recreates manually only the Menu Structure (the tree structure of items and groups), NOT the Style Properties. After you receive the reconstructed project from us, you will have to re-specify the style properties yourself to make your menu look as before.
Depending on your menu appearance (if you use customized styles for specific items or just the global Style Editor styles) you will gain about 80% of your time compared to re-designing the entire menu from scratch.
Likno Customer Support
Like us on Facebook – Follow us on Twitter