Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Daniele
Initial Email Subject: Menu display problem on Safari
Support Case Month: October 2012

Hello, I was wondering why this menu

(http://www.matefisica.it/rmbozza6/index.html) looks fine on all browsers except Safari where it looks much wider. I'm attaching the menu file in case it's useful.

I've been testing this on a virtual Mac Mountain Lion OS with Safari (I usually don't test Safari under Windows because nobody uses it).

Thanks, best regards.

Daniele

Reply From: Likno Customer Support

Strange. Could it be a Vmware issue? I have tested it on Safari for Mac, but on a virtual machine. I'll try it out on Safari for Windows.
Thanks, best regards.
Daniele

Dear Daniele,

I did not see any difference between Safari, Firefox, Chrome etc:

internet explorer preview

firefox preview

safari preview

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Daniele

Sorry for the delay, I had the idea to test the site with browsershots.org. It allows you to see your website "through the eyes" of different browsers and oses.
It looks like there actually is a problem with Likno Webmenus and Safari 6.0, this is exactly what I was seeing on my virtual machine, so it's not vmware after all.
Here are the screens (site address is different but the code is identical):

This is Safari 5.1:

safari 5.1 display

And this is Safari 6.0 (notice the width of the menu):

safari 6 display

Dear Daniele,

It is not unlikely. Could you please send me a screenshot of what you see in the VM?

Reply From: Likno Customer Support

Hello again,

Indeed it seems that there is some issue with Safari 6 that we were not aware of. I have forwarded this to our developers for further consideration.

For now I recommend that you remove any paddings from your menu items, and instead set the whole menu to have a fixed width:

menu minimum width

Before doing this however, please export and send us your menu project so that we can further test it.

export menu project

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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