Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: User
Initial Email Subject: ALL WEB MENU FOR ipad
Support Case Month: August 2012

I just bought an IPAD and discovered that the menus I created for clients using AllWebMenu v5.3.894.don't work. Is there a version that does work? Will I have to completely redo everything in order to use it?

Reply From: Likno Customer Support

Actually your current version of AllWebMenus should fully support all the latest browsers!

Can you send me the URL of your page so that I can test it? Maybe something else is wrong.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Hi,

The site is http://www.rasselchiropractic.com/

Thanks for looking into this for me.

Reply From: Likno Customer Support

Hello again,

I checked your page, and it seems that the menu is compiled with a much older version that indeed did not support Safari 5. Please recompile the menu using your current build (894 according to your email) in order to fix this issue.

Make sure that you upload both the "pagemenu1.js" and the "awmdata" folder.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Thanks,

I must have read the version # wrong. I have 854 not 894. That's probably why it doesn't work. I'll get the new version.

Thanks for your help

Reply From: Likno Customer Support

Yes, please do get the latest version and it should work.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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