Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: menu not working properly in ie
Support Case Month: March 2012

Please look at the website menu in Safari and IE. When I click on the dropdown for Artists, it's working in Safari, but in IE it doesn't drop all of the way. It stops at what could be considered blocks.  How do I correct this?

Reply From: Likno Customer Support

Hello,

I checked your page and noticed that you have a “simple viewer” control, which is actually a flash control.

In order to have your menus (or anything else really) float over a flash applet, you have to pass a specific parameter to the flash object. This is the “wmode=transparent” parameter.

The problem is that this flash control is generated by a script, so I am not sure on how you can pass extra parameters. You should contact the developers of “simple viewer” and ask them if (and how) this is possible.

Regards,
Kostas
Likno Customer Support
www.likno.com
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