Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Jan
Initial Email Subject: Bad looking menu in MS Internet Explorer
Support Case Month: December 2012

Hi

I have a major problem with my menu built with AllWebMenus 5 Pro.

In Internet Explorer Version 5 to 9 the menu expands over the page.
I don't have any problems with Chrome, Firefox, Safari or Opera.

Please help and come back to me as soon as possible.

Regards,
Jan

Reply From: Likno Customer Support

Hello again,

According to our developers this issue is caused by the last item in your menu, which is set as a Full HTML item.

Specifically, you have a couple of images that do not have any width defined and have large title properties. In IE, the title property is instantly loaded before loading the actual image. If this is the first time you see the page, when the menu is generated and measures its items it finds the images still loading and taking up the space of the title. After the first time the images are cached, so you do not see this problem until you clear the cache files again.

The solution to this is to give a fixed width to your images in the HTML, for example:

<img style="border:0px; width: 140px;" oncontextmenu="return false" title="Vi &auml;r ett kreditv&auml;rdigt f&ouml;retag enligt Soliditets v&auml;rderingssystem som baserar sig p&aring; en m&auml;ngd olika beslutsregler. Denna uppgift &auml;r alltid aktuell&#44; informationen uppdateras dagligen via Soliditets databas." alt="Vi &auml;r ett kreditv&auml;rdigt f&ouml;retag enligt Soliditets v&auml;rderingssystem som baserar sig p&aring; en m&auml;ngd olika beslutsregler. Denna uppgift &auml;r alltid aktuell&#44; informationen uppdateras dagligen via Soliditets databas." id="img_144_148_px" src="{IMAGE URL}" />

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Jan

Many Thanks for your help.
Problem solved, thank you.

Jan

 

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