Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Malcolm
Initial Email Subject: Allwebmenus effect only on IE9
Support Case Month: June 2012

Dear Kostas
I seem to have discovered another IE9 specific problem.
If you go to http://www.bexley-is-bonkers.co.uk/blogs/2011/december.shtml   that page, but no similar ones has a corrupted menu, the vertical line after the arrow is displaced. The december page is OK in all other major browsers. I suspect something changed with a recent update as I'm sure I would have noticed if it occurred in December.
That page is headed by a

<style type="text/css">
      td {
          vertical-align: top;
          width:50%;
          line-height:1.45em
      }
</style>

which appears to be doing the damage. You thought that you had stopped the page CSS impacting the menus. It looks possible that something has escaped your net.
regards,
Malcolm

Reply From: Likno Customer Support

Dear Malcolm,

The problem in this page is “small.css” which has the following CSS rule:

css properties

I guess you are not using this CSS in other pages? Can you remove this from your CSS or should I ask our developers to add a workaround for this too?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Malcolm

Sorry Kostas, that CSS is accessed by 38 pages in total, every one that ends in a month name, 2011/december etc. 37 are OK.

So I think you have to guess again. :-)

Try this page

http://www.bexley-is-bonkers.co.uk/blogs/2011/december_likno_test.shtml

The only difference from http://www.bexley-is-bonkers.co.uk/blogs/2011/december.shtml is the removal of the td from that page's CSS. Line 26 I think.

The word workaround doesn't seem appropriate in the circumstance, especially as the other browsers don't fall into the trap.

Thanks for looking again.

regards,

Malcolm

Reply From: Likno Customer Support

Interesting, so it’s a combination issue. If you remove either the
“td {width: 50%;}”   or the
“img {float: left;}”
then the problem disappears, but if you have both you see the error in IE.

I guess I can forward this to our developers and they will sort it out. This will be done next week though. I will let you know when we have a fix.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Malcolm

Thanks Kostas,

Almost all my images are float left, hence it being in the main style sheet. I hadn't realized that both it and the td needed to be present to confuse your IE code. Hard to find such things.

Now I will have to buy the next version. :-)

regards,

Malcolm

Reply From: Likno Customer Support

I am afraid so!

but as you said last time, “the support alone must be worth 20 pounds a year”, right?  

:)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Malcolm

Hi Kostas,
I purchased another year of updates of Allwebmenus but the latest version didn't fix the problem I reported.
My use of td in the page CSS is corrupting the menu in IE only. I use IE9. As you noticed a float:left in the global CSS was a factor too. Removing either restores the menu but as I think you agreed it shouldn't be necessary.

Any news on a suitable update?

regards,

Malcolm

Reply From: Likno Customer Support

Dear Malcolm,

Please try the new build 894 which was uploaded today.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Malcolm

Dear Kostas,

I think you are fishing for compliments again.
Ok, how about this one? "Absolutely brilliant again."

Many thanks,

Malcolm

Reply From: Likno Customer Support

Oops! You got me! ;)

Let me know if you find more of these little buggers.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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