Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Peter
Initial Email Subject: Display problems with AllWebMenus menu
Support Case Month: July 2013

Hi,

After uploading my website (with WYSIWYG Web Builder) to the server the menu is not correct displayed.

Displays from server with IE (problem also with Chrome)
menu is not displayed correctly

Pages started from local machine.
http://www.google.nl/correct preview of the menu

I can not sent the URL, because the old website is still active.

What could be the problem.

Kind regards,

Peter

Reply From: Likno Customer Support

Hello Peter,

It seems that you forgot to upload all the awmdata folder to your sever. See the screenshot below.
You haven't got the images for your menu on your server, you have only upload the libraries.
Please, upload the NicolasProductionsMenuNew folder (as shown in the screenshot's path) that contains the menu images.

image

Let me know if you need any more help.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Peter

Hi Aggelos,

Thanks for the support.
I identified earlier that the web builder I used indeed not uploaded this directory.
I created manual the directory and transferred the images, but I oversaw a typing error.
After correction everything works fine.
Issue resolved.

Kind regards,
Peter

 

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