Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.
Initial Email From: Shirly
Initial Email Subject: Menu no longer showing up after update
Support Case Month: September 2013
I updated my All Web Menus to current version. Added a new entry under proofs and now it is not showing up at all on the website. Need help desperately!!
Thanks for looking into this.
Reply From: Likno Customer Support
You have select to position your menu relative to an image. But you have not inserted an image name that exists in your page (see the attached screenshot). As a result the menu could not be displayed.
Please, insert an image name that exists, re-compile your menu project and re-upload the produced files.
Let me know if you need more information.
Reply From: Shirly
Thanks for the information.
It was supposed to be “Relative to Window”, don’t know how that was changed. I haven’t touched that stuff in a couple of years – after initial design.
At least you got me pointed in the right direction. I love this software!!