Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Mark
Initial Email Subject: Firefox Issue 
Support Case Month: April 2014

Menus look fine in IE, Safari & Chrome, but in Firefox they are shifted up about half their height.  Can't find a solution.  Any ideas?
Thanks!

Reply From: Likno Customer Supportsinopsis film

Hello Mark,

You have successfully compiled your menu project with AllWebMenus v.5.3.932 and you have uploaded that.

However, you forgot to upload the awmdata folder which contains the new library files.

menu library file

Please, upload the awmdata folder with the new files produced after you compiled the menu. This should solve the issue.

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mark

Aggelos,

Thank you for the quick reply.  Updated the library file, but still getting the same affect. 

Mark

Reply From: Likno Customer Supportsinopsis film

Hello Mark,

The issue on Firefox is caused because you have used <span> elements as your menu positioning elements. Firefox renders those in a different way than the other browsers.

Right now you have:

menu positioning element

menu positioning element

Change the above positioning element from span to DIV:

menu positioning element DIV

menu positioning element DIV

This should solve the issue.

Please, let me know how that worked for you.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mark

Bravo Aggelos!!

FYI - I'm using Dreamweaver CS4 with the AWM plugin.  When I place a menu on a page using the AWM "Position Menu", menus are placed in a <span> tag.

Thank you again for finding the solution.

Mark

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