Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Lorrie
Initial Email Subject: Menu not working in IE8 or IE9
Support Case Month: April 2013

I have used the DHTML menus on several websites and this one I am having trouble with it not appearing in IE8 and IE9.  I checked the knowledge base and made sure that this menu was compiled with the most recent version.  

Can you assist me further with what is wrong in the menu?  It does work on all other browsers I have tested, including IE10 (very odd as IE10 never plays nicely!)

Thank you!
Lorrie

Reply From: Likno Customer Support

Dear Lorrie,

It seems that the problem is caused by a single line in your CSS!

.topnavarea {
              height:50px;
              background: #FFF;
              vertical-align:middle;
            }

This “height: 50px” affects the .topnavarea and causes the menu to move to the right. It is not invisible, it is just moved off-page creating a horizontal scrollbar.

Please try correcting this to fix the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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