Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Jan
Initial Email Subject: IE doesn't show the menu
Support Case Month: July 2012

Dear Support,

The menu on my domain http://www.copyrighthouse.co.uk works well on all browsers, except IE9. I have got version 9.0.8.

Please let me know what to do.

Thank you,

Jan

Reply From: Likno Customer Support

Dear Jan,

It seems that you used the same ID for both the population ULLI and the Positioning. This is not recommended as every ID should be unique in an HTML document.

duplicate ID in same page

Please change one of the IDs (in AWM and in the page) to fix the problem.

Regards,
Kostas
Likno Customer Support
www.likno.com
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