Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Lisa
Initial Email Subject: All web Menu 5.1
Support Case Month: June 2012

Mac and iphone customers reporting that they are unable to view menu.  We are currently using 5.1; however, in the near future we will be using the latest upgrade (5.3.890) with Microsoft Expression 4 software.  Will we experience the same issue with the newer version?

Reply From: Likno Customer Support

Hello,

AllWebMenus v5.1 is pretty old and has some known issues with Safari 5. This is most likely the reason Mac and iPhone customers cannot see your menu (they both use Safari 5).

The latest version of AllWebMenus fully supports all the latest browsers and mobile devices, so you should not have any more problems after you upgrade to build 890 (or newer).

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Lisa

Thank you so much. 

Best Regards,
Lisa

 

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