February 13th, 2013AWM: Menu is not displayed online (files were not properly uploaded)
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Frank
Initial Email Subject: menu shows on desktop but not on server
Support Case Month: December 2012
I just finished creating two separate menus using the same template. The menus are in separate sub-folders in a folder names "Scripts"
The "Ladies" menu (the lowest one) works fine, however the "Navigation" menu cannot be seen.
I have checked and recompiled this menu several times and relinked it a couple of times but nothing.
They both work well on my desktop but not on the server. I have checked to make sure the files are actually on the server.
Reply From: Likno Customer Support
Are you sure you uploaded the files properly? I tried viewing the “Webpage_Navigation.js” file online and I get a 404 (missing page) error.
Likno Customer Support
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Reply From: Frank
Thanks for your prompt reply. This may be one for the books.
When I looked up the folder where the menu existed using CPanel all the required files were there including the .js file.
I moved the menu around on my template page and it did not work at any of the locations.
I deleted the entire folder on the site and uploaded it again.
Now it works. Apparently the file was corrupted during the original upload
Something to remember.