Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: Derek
Initial Email Subject: Internet Explorer error, menu not appear
Support Case Month: December 2012

Dear Sirs,

I created a menu with your program. I was able to create the menu, I entered the menu on the website that I am creating and Firefox works perfectly. With Internet Explorer I have tried various solutions but the menu does not appear. Doing a debug I get the following message:
Line: 41
Character: 1
Code: 0
Error Message: 'awmCreateCSS' is undefined
URL: {URL REMOVED}
to the line 41 there is this code:
awmCreateCSS(0,1,0,n,n,n,n,n,'none','0','#000000','0px 0px 0px 0',0,'0px  0px',n);
What can I do?
I'm not very experienced in JavaScript.
thank you very much

Best Regards,
Derek

Reply From: Likno Customer Support

Hello,

I just checked your site and I do see the menu working fine with all IE versions I tried (IE6 – IE10).

Did you maybe fix the problem in the meantime? Please try deleting your browser’s Temporary Internet Files and check again.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Derek

Hello,
thank you very much for your fast response!!
in the meantime I solved my problem, just a few minutes ago!
I updated my AllWebMenus software and re-compiled the menu.js and now works fine!!
Thank you very much for your assistance!
In addition my congratulations for your software! fantastic!
Best Regards
Derek

 

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