Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject:  pic error showing up in all browsers but Firefox
Support Case Month: April 2012

I am having a problem with a floating menu. The graphic on the floating menu shows an error tag in every browser but Firefox. I don't know if this is a bug or if there is something I can do to fix it.

Related URL: http://kreativeteens.communityvaluecard.com/

Reply From: Likno Customer Support

Hello,

I tested your page in various browsers, and I did not see any errors related to AllWebMenus. The only error I saw was for “MagicThumb”, and this appeared in all browsers (including Firefox).

If you however you get an “image not found”, then please make sure that the following file exists online:

http://kreativeteens.communityvaluecard.com/floating_menu/awmdata/dot.gif

This file should be generated when compiling the menu and forgetting to upload it may cause a “missing image” graphic.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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