Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From: Roland
Initial Email Subject: modal windows
Support Case Month: July 2012

Dear Kostas

In this site http://www.espacereperes.be/artistes.php I use modal windows( by clicking on the image or the text like below)

But it seems not working with google chrome. With IE, opera, safari or firefox it is ok

modal window does not work

Best regards

Cordialement
Roland

Reply From: Likno Customer Support

Dear Roland,

I just checked your site with Chrome and the modal windows seem to work fine!

Modal window works

The only problem (visible in all browsers) is that the “close image” does not exist online, so you get a missing image instead.

Please try deleting Chrome’s Cache Files (using “Ctrl + Shift + Del”) and if you still do not see the modal after this, please double-check your plugins to see if any of them is causing the problem.

Let me know of your findings.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roland

Dear Kostas

I have done what you suggest, and it was the same

I fact, on the 1first loading of the page it does not work, after reloading (F5) it worked.

Now I have recompiled and re-upload, at it seems no more problems.

Concerning the close button, it have been resolved in the same time.

Thank you

Cordialement
Roland

 

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