October 26th, 2012LWMW: Problem with modal window view in Internet Explorer
Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.
Initial Email From: User
Initial Email Subject: Different results in IE browsers
Support Case Month: March 2012
I have just started using your software, so I am very new. I used the Web Modal Window builder to create a popup window. I am very pleased with the results. However, I noticed that in Internet Explorer on some computers it has strange effects. On some computers the popup will appear, but then it won't go away; not with the escape key, with clicking the close button or by clicking outside the window. On other computers it opens the popup HTML in a new window. Is there something I am missing? Any help would be appreciated. I haven't noticed any similarities except that the problems exist in Internet Explorer. I have used versions 7, 8 and 9 on Windows XP and 7. Firefox seems to have no problem. Neither does Chrome.
Reply From: Likno Customer Support
Let me know if this fixed the problem. Also note that in IE you may need to delete the
“Temporary Internet Files” before you see the changes.
Likno Customer Support