Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From: Stephen
Initial Email Subject: issue
Support Case Month: November 2012

I have issue with modal windows builder software was installed on pc before, i updated to windows 8 ,now, i can't activate modal windows builder. Don't know why the installation id changed when i am installed it on a pc it was already installed on .

Reply From: Likno Customer Support

Hello,

If you changed the windows you had installed, then it is possible that the Installation ID will change.

If it did, then you need to get a new Activation Code from your User Area account. Please login and get a new Activation Code now using your new Installation ID.

Regards,
Kostas
Likno Customer Support
www.likno.com
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