Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Gus
Initial Email Subject:  Modal windows gone!  
Support Case Month: October 2013

All the modal windows in one of my websites suddenly stopped working! The windows are in different parts of the website, and many have different master pages. All have separate wmw and js files. When I click on a link for a window, a new windows explorer (or firefox) just pops up. I have tried to re-compile some of them, and uploaded again, but no luck. It’s all in Norwegian, but you can try it out here: {URL REMOVED}

Have you heard of something like happen before? And of course, a solution would be helpful Smile

Attached is the wmw file for the window that will select the profile picture.

Thank you,
Gus

Reply From: Likno Customer Support

Hello Gus,

This happens because you have an older modal project than the modal lib you use.

Please, download re-compile your modal projects with the latest version of Likno Web Modal Windows Builder and then you need to re-upload all the produced files to your server.

Note, remember to clear your browser cache, also.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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