Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Mikael 
Initial Email Subject:   Do not work properly on iPad?
Support Case Month: November 2013

Hi

Thanks for a great product!!

I use two menus on my pages and one of the menus is an "up" and "back" arrow, floating on the center bottom of the page. It works fine on Internet Explorer and Safari but on iPad it appears first but the disappears when you scroll down the page.

How can I solve this?

I use AllWebMenus Pro 5 version 5.3 Build #902

Thanks

Mikael

Reply From: Likno Customer Support

Hello Mikael,

I see in your page that you have compiled your menu project with AllWebMenus version 5.3.902 but you still have the library files from version 5.3.880

menu file

Please, re-compile your menu projects and re-upload all the produced files to your server (along with the awmdata folder).

Please, let me know how that worked for you.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mikael

Hi Aggelos

Yes it seem to work now on my iphone. I have to check with my ipad at home as well!!

Thank you!!

 

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Joe 
Initial Email Subject:   Border width
Support Case Month: November 2013

Hi,

In Web Tooltips Builder, is there a way I can decrease the border width below 5 pixels on example 01? I used that example to build my tooltips.

Thanks!

Reply From: Likno Customer Support

Hello,

You can decrease the width of the tooltip's border by clicking on Style Editor Tab > Tooltip CSS > Border and decrease the border size to what is best for your design.

jquery tooltip border width

Then, you need to re-compile your tooltip project and re-upload the produced files to your server.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Thanks so much for your help.
Joe

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Aart
Initial Email Subject:   responsive menu
Support Case Month: March 2013

Dear people of likno,

I have some trouble with making an responsive menu.

Problem is that my menu is to large in width, too many items.

I`ve tried everything to make it 2 columns in mobile version , but i did not succeed.

Maybe you can give me any suggestions?

Also i am looking for a way to collapse the menu in mobile version.

So when they hit a little icon,  the menu will roll out.

Maybe you have some ideas to help me out.

A very happy user of a few likno products.

Kind regards,
Aart

Reply From: Likno Customer Support

Hello Aart,

One idea would be to change the menu type for version 2 or 3, the one that will be served on tablets (horizontally/vertically).

So, you could make the menu to be 2 rows.

multirows horizontal menu

For the version 4 (smartphones) you could for example have the menu type as sliding.

sliding menu

And in order to succeed clicking to a button to have the menu appear, you could change the menu positioning of version 4 to manually trigger Main menu, then select on click and copy that code. You then, can create a button for example in your page and add the code you copied, so you can have the menu appear when clicking on that button.

manually trigger menu positioning

manually trigger menu code

You could also take a look on our responsive menu example to see how we have implemented and take ideas or even customize it to your needs.

http://www.likno.com/examples/responsive-menu-above-green-line-resize-page.html

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Aart

Hello Aggelos,

What a GREAT SERVICE....What a GREAT SUPPORT!!!!

So easy when I look at your explanation and the example link is exactly what I meant with the Icon.

I will download that sample and study it!

Thanks again Aggelos you really helped me out!

With much of greetings,

Aart

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject:   Modal Window
Support Case Month: March 2014

In Likno Web Modal Windows Builder I would like to use the API calls but I get the following error message:

Uncaught ReferenceError: myModalName is not defined

I have created my Modal Window project, I have compiled it and linked it to my pages.I have written the script following your instructions for the modal window API, but I still get the above error. What I have done wrong?

Reply From: Likno Customer Support

Hello,

According to your project the name of your modal window is Modal_Window_1, not myModalName that is why it is not recognized.

jQuery modal window

You are trying to assign parameters to a modal window with the name myModalName but this does not exist. The modal window in your project is Modal_Window_1 so this is what you should use instead of myModalName.

You may want to see more information about the Modal Window API here:
http://www.likno.com/downldd/Modal_Windows_API.pdf

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Hi Aggelos,

That solved my issue, many thanks for your best and quick support !!!

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Jose
Initial Email Subject:   how can I see forms in my site?
Support Case Month: November 2013

How can I see forms in my site?

May I do something in this issue?

José

Reply From: Likno Customer Support

Hello Jose,

First, I would suggest you to move the code from the embedded and create a new page with that code.

Then, you can select the Source Content of your modal window to be External and select that page.

external content source in modal window

If problem persists, I would like to see the page where the modal should appear, as the url you sent me does not have any modal window linking and trigger code.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Jose

OK !!

Thank you

 

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