Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Mark
Initial Email Subject: Path issue
Support Case Month: September 2012

I have version 3.1. I am using a previously designed menu that was still on the website. I was able to download everything so that I can continue the work on the menu.

The error that shows is that it points to a path on a previous machine as to where images are located. The r5.gif and Yellowbuttoned_sub.gif.

How can this problem be fixed? It appears to be a bug because there is nowhere that the path can be changed. I have also included a snap shot of the error.

Thank You
Mark

Reply From: Likno Customer Support

Dear Mark,

So the problem is in the application, and I assume that it appears when you open the menu project. If this is the case, can you please send me your project file so that I can have a look?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mark

No, I can open the project without the error. Its when I compile, or preview that it occurs.

I am not sure what a project file is - is that the .js file? .awm file?

I have included the file.

I notice when looking at the file that, yes indeed - the old references are still there. The question is, why?

Reply From: Likno Customer Support

Dear Mark,

You need to correct the image fields that have the old values:

main menu background image

menu item background image settings

has submenu image settings

I am afraid that there is no way to do this automatically in such an old version. Using v5 would be much easier.

Finally, I have to note here (again) that v3 is *very* old and has known issues with some of the latest browsers, so I strongly recommend upgrading.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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