Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Scroll bars
Support Case Month: October 2012

Hi Kostas, do you remember me, you helped me set up modal windows.I have a question, I just upgraded my pc to Windows 8 and when I click to open the windows that show up with scroll bars on right and button, it does not do that in W7, is there or will there be a fix for this?Thank you again,Raffi

Related URL: http://www.turcobrosjewelers.com/v-1.0/pages/jewelry-categories/engagement-rings/engagement-rings-pg-001.html

Reply From: Likno Customer Support

Hello,

The behavior of your modal is very weird. When I try it locally or on our own server, there is no scrollbar! But when I view it in your site, I do see a toolbar.

Can you please try setting the scrollbar to be always hidden? This should fix the problem.

body main css

Please add “overflow: hidden;” in the body main CSS to see if this corrects things.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

I also noticed that you have a separate page for each image and that these pages do not have a valid DOCTYPE.

This could also be affecting IE as it required a valid DOCTYPE to function properly.

To test this, please go to one of your pages, e.g.:

http://www.turcobrosjewelers.com/v-1.0/windows/engagement-rings/page-01/image-004.html

and try changing this:

<html>

        <head>

               <meta http-equiv="content-type" content="text/html;charset=iso-8859-1">

Into this:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

    <head>

        <meta http-equiv="content-type" content="text/html;charset=iso-8859-1">

Check now if loading this specific ring-page has a scrollbar like the rest.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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