Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Brent
Initial Email Subject: Problem in Joomla 2.5
Support Case Month: August 2012

Hi Guys,

I am experiencing problems with AWM in Joomla 2.5.6.

1. I created the main Menu and Called it AllWebmenus:main It works fine as a main menu. The menu is set to display on all pages.

2. I created a side menu (vertical menu) in Joomla called training and selected it to display on all pages and added menu items to this. However, when I click on the side menu link the page opens but does not display the AWM main menu.

It is important to note that if I enable the Joomla main menu it does work properly.

What am I doing wrong? I cannot seem to find out.

Related URL: http://dev2.netwisedev2.co.za

Reply From: Likno Customer Support

Dear Brent,

I visited several pages using the top menu and noticed that you have different side menus. However, all of them seem to have bad links that lead to “page not found” errors, and the only exception is the first link of the “training” side menu, which points to a “component” page. This “component” page is the only page I found that did not have the top menu. So I assume that the problem is really with the Joomla left-side menus and not with AllWebMenus.

Please let me know if you have more information regarding this problem.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Brent

Hi Kostas,

Can you check on your side if the addition of aliases for the menu items are in fact picked up by AWM or not? If not, can you look into this please?

Much Appreciated.

Warm regards

Reply From: Likno Customer Support

Dear Brent,

I can have a look on this, but the problems I saw were not in AllWebMenus! They were on the other left-hand-side-menu you had…

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Brent

Hi Kostas

Not to worry, I just found the problem. He assigned an internal url to an external url menu item type. I think the problem comes in when you activate the main menu and it still appears, but the AWM menu does not appear. The question is why does Joomla still show the main menu but AWM that is selected to show on ALL PAGES does not?

Warm Regards

Reply From: Likno Customer Support

Dear Brent,

I am afraid I do not really understand what the remaining problem is now.

Can you please explain in more detail and send me a URL to check?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Brent

Hi Kostas,

No problem. Consider the problem resolved. Thanks for the help. The problem was related to my client trying to insert an internal url in an external url menu item. I  created an article and changed the menu item to a single article and it works fine.

Have a great day further.

Warm Regards

 

Tags: , , , , , , , , , , , , , , , , , ,