Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Patricia
Initial Email Subject: Sizing problem
Support Case Month: February 2013

Is there some means of forcing a menu to be the same width as the image it is attached to? I have the menu looking perfect in my browser but it overhangs a full inch in the site owner's browser. This has actually perplexed me for quite a while. Thank  you!
Patricia

Reply From: Likno Customer Support

Hello,

It seems that this happens because Firefox does not recognize the “Arial Black” font! Hence your menu in Firefox has a different font (probably “Times New Roman” which is the default) and it appears much smaller.

You cannot set the menu to always have the same width as the positioning image (e.g. changing widths when you change the image), but you can easily set it to have a specific minimum width:

set menu minimum width

This will correct the width problem, but the menu will still have a different font in each browser. To fix this issue too, you should probably use “arial” instead of “arial black”.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Patricia

Since the arial font is smaller, the entire menu shrank and is now too short. My client is checking with Chrome and Explorer 9.  I am using Explorer 10, the shortness is the same for all three browsers.  Anyway to get it the same size?

Reply From: Likno Customer Support

It is in the screenshot of my previous email!  Smile

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Patricia

Excellent! I have used and loved All Web Menus for years, but as good as the software is, your service is even better!

Thank you so much!

Patricia

 

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