Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: User
Initial Email Subject: Why aren't shadows working in Internet Explorer
Support Case Month: October 2012
My menus (top menu bar) have a shadow in all browsers (chrome, firefox, etc.) EXCEPT any version of Internet explorer.
What do I do?
Related URL: http://www.mksinst.com
Reply From: Likno Customer Support
The drop-shadow (as well as the rounded borders etc.) are only supported by browsers that support CSS3. Hence they are not supported in IE8 or older. For IE9 or above you also need to have a proper DOCTYPE in your page, or else IE automatically goes into compatibility mode (and again does not support CSS3 features).
To fix the problem, please go to your pages and replace this:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" >
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
This should fix the problem.
Likno Customer Support
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