Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Mark
Initial Email Subject: Hi my allwebmenu's appear not to be working
Support Case Month: October 2012

Hi I am using your side menu on the above page.

Suddenly with Firefox none of the link appear to work.

I does work in slimbrowser and IE.

Anything I should know.

Kind regards

Mark

Related URL: http://www.upguitarhill.com/studentmotivation.html

Reply From: Likno Customer Support

Dear Mark,

I just tested your page and all the links seem to work in my case!

Which version of Firefox are you using? Can you send a screenshot of the “about” box of your Firefox?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Mark

Hi Kostas
15.0.1
Possibly its functionality on Firefox I have not enabled. We do have slow bandwidth. Possibly that's also a problem.
Thanks

Regards Mark

Reply From: Likno Customer Support

Dear Mark,

I have the exact same version! This seems very weird.

The connection speed would not affect this and if you did not have JavaScript enabled, then you would not see the menu at all…

Do you maybe have any plugins installed in Firefox? If you do, it is possible that one of your plugins is somehow blocking the menu.

If this is the case, can you please verify by removing your plugins one by one until you find which one is causing the problem?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Mark

Hi thanks
Will do.
I will get back to you tomorrow.

Kind regards
Mark

 

Tags: , , , , , , , , , , , , , ,