Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Problem with menu displaying
Support Case Month: September 2012

Hi,
I have created a menu within serif page plus and have the menu on a masterpage. The menu shows OK at the top level but does not work on submenus. I cannot see what I am doing incorrectly.
Can you help resolve please? 
The site is in a test folder as detailed above
Thanks
John

Related URL: http://www.foodalert.com/test/index.html

Reply From: Likno Customer Support

Dear John,

I just tested your page, and I see the submenus working fine!

working submenu Internet Explorer

Do you still have this problem? If so, which browser are you using?

Best Regards, 
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: John

I am using ie. if you select e-learning>first menu item in sub menu then the likno menu disappears. The menu is on a master page so it should show

John

Reply From: Likno Customer Support

Dear John,

I checked this page and the problem is elsewhere.

The Linking Code you are using points to “/menu.js” which does not exist (as you currently only have the menu in your test folder).

In the index page you have two Linking Codes, one for “/menu.js” and one for “menu.js”. Since the second points within the test folder, the menu shows.

You can change your Linking Code in all pages to “/test/menu.js” for your test, but remember to turn it to “/menu.js” once you move the menu in the root for the “real” site.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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