Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Todd
Initial Email Subject:  Web Accordion Display Issue
Support Case Month: September 2013

Greetings!  I have a problem with Web Accordion.  The issue is demonstrated on the following page:  {URL REMOVED}.  I am seeking your assistance to know if this is a bug vs. something that I’m doing by somehow badly coding.

Walking past a co-worker's desk (using XP and IE 8), it would appear that:

1. An HTML bullet within an accordion pane appears to have become its own pane, and has replaced the separator (below in #2)

2. The separator that was between the 3rd and 4th pane has disappeared.

Using saucelabs.com, I was able to look at this page with different browsers and was able to confirm the issue first-hand.  I was not able to view this issue at my desk using Windows 7 with both Chrome 29.0.1547.76 m and IE 10.0.9200.16686

This is how it is supposed to look:
jquery accordion preview

Instead, the Web Accordion looks like this:

faulty jquery accordion preview

Thank you for your help!
Todd

Reply From: Likno Customer Support

Hello Todd,

Well, this happens because you have some extra </li> that you don’t need and as Internet Explorer is more strict in rendering content you see that problem there.

In order to correct that, you need to remove the 2 </li> shown in the screenshot below. Then, recompile your project and re-upload the produced files.

remove wrong code

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Todd

Awesome!  Thank you so much.  Can’t believe that overlooked that.  Have a great weekend!
Todd

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Todd
Initial Email Subject: Accordion Builder: Anchor to open up a specific Accordion Panes
Support Case Month: September 2012

Greetings! The reason for this email is to request assistance with being able to provide URL's to open up a webpage to view a (normally closed pane's) contents.

Looking at the help file, I see that I can use the convention http://www.mysite.com/mypage.html#projectcompiledname_3

When I attempt to do this, the webpage opens up and the Accordion Pane opens up, but the web browser does not scroll/snap to the open pane. in my testing with both IE and Chrome, this is my experience.

Can you help me try to decipher how fix things so that a URL is able to open up a webpage, open up a specific Pane, and snap to that opened Pane?

I thank you very kindly!

Todd

Related URL: http://www.loriknappcompanies.com/teamemployees/tetrain.asp#TETrainings_Vehicles_1

Reply From: Likno Customer Support

Dear Todd,

If you also want the page to scroll to the given accordion, you have to specify it by adding “_scroll” at the end:

http://www.loriknappcompanies.com/teamemployees/tetrain.asp#TETrainings_Vehicles_1_scroll

It seems that this was not added into the help file by omission! We will add it in the next release.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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