Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Simon
Initial Email Subject: Dreamweaver CC
Support Case Month: May 2014Watch Full Movie Online Streaming Online and Download

Hi,

is the latest versions of all likno products compatible with the latest version of jQuery libraries and Dreamweaver CC update packages?

Reply From: Likno Customer Support

Hello Simon,

The latest versions of our products use the jQuery version 1.9.1, however they should not have any issues with the latest version of jQuery. (2.1.1)

Also, our product Extensions support the Adobe DreamWeaver CC.

Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Simon

Excellent.

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject:  Dreamweaver Extension AllWebMenus 
Support Case Month: January 2014

During the installation of the newest version of the Adobe Extension Package .mxp (v. 05.07.13) for Dreamweaver CS6 there is a hang around in Adobe Extension Manager (newest v. 6.0.8). After close down the process with the Task-Manager although the AllwebMenu-Item seems to be installed right in Dreamweaver. But starting Adobes Extension Manager again, there now is a hang around by loading the Extensions. My operating system is Windows 8.1.
How can I now repair the malfunction of the Extension Manager?

Reply From: Likno Customer Support

Hello,

My first guess would be to uninstall the AllWebMenus Extension, close everything and then install it again.

Let me know how that worked for you.

Thank you!

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Hello,

I’ve searched for the extension-entry in all installation-/application-registers, even in ‘Programs and Features’, without any result. As mentioned before, Adobe’s Extension-Manager has a hang around by loading the installed extensions. That’s why I can’t uninstall anything.

Reply From: Likno Customer Support

Hello,

You can open the Adobe Extension Manager and try to install AllWebMenus again, even if it seems already installed.

Adobe Extension Manager

AllWebMenus DreamWeaver Extension

AllWebMenus DreamWeaver Extension installation

AllWebMenus DW Extension installation through Adobe Extension Manager

And then you will have AllWebMenus DreamWeaver Extension installed once again.

Let me know how that worked for you.

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Hello,

as I mentioned before Adobe Extension Manager can’t be opened. The program freezes by loading the installed Dreamweaver-extension. What action I have to take?

Reply From: Likno Customer Support

Hello,

Another way to install  AllWebMenus DreamWeaver Extension is by double click the .zxp (or .xmp) file. Does this way can be installed on your machine?

If not, I would recommend you to uninstall Adobe Extension Manager and then re-install it.

Let me know if that worked for you.

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Hello,

because of the freezing program-panel there is only the uninstalling method left. But there is no selection-entry for ‘Extension manager’ within the ‘Programs and features’ of Windows 8.1, as well there is no uninstall.exe within the program-directory of Adobe’s Extension Manager.

Reply From: Likno Customer Support

Hello,

What about if you delete the whole folder for the Adobe Extension Manager, restart your computer and then try to install it again? Does this work for you?

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Hello,

get the problem solved by finding a workaround on Adobe’s website. Starting the ‘Extension Manager’ with administrator rights will debug it. Now the program indicates, that the ‘Dreamweaver Extension’ is installed correctly and there is no use to reinstall it.

Reply From: Likno Customer Support

Hello,

Glad to see you found a solution Smile

Kind Regards.

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Michael 
Initial Email Subject: Help with AWM (CSS)
Support Case Month: June 2013

I’m trying to get the CSS menu to populate to the page but I’m at a COMPLETE loss of understanding of how to do so with the CSS based menu. The testing site is at {URL REMOVED} (only working on the home/index page as I try to understand this)

The index.html page is based on a Dreamweaver template. (I use DW CS5.5)

I’m having several issues…

The menu was compiled in AWM 5.3 Build 910

Possibly if this issue is resolved the other issues regarding positions etc will be taken care of as I believe AWM is built to do all the positioning and code insertion automatically.

Thx for the help,
Michael

Reply From: Likno Customer Support

Hello Michael,

We are here to help, I saw your page and realized that you did not add the "UL/LI" elements that represent your menu.

See the image below, where to find these:

UL LI CSS menu population code

This is not related to the Dreamweaver Extension, do not use it at all. Just have the menu-linking code there (which I see that you did add) and the UL/LI section. Also check if everything id OK with the "Positioning" of the menu here:

menu positioning

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Michael

Thank you.

OK, I did what I think you’re telling me (went to “Project Properties > Populate menu inside your page… > <ul><li> structure and copied the code there and then entered the code on the template relative to the element <div id="menu-anchor"> (from the “Menu Positioning”)

Take a look at the home now. Clearly this isn’t what I’m trying to do. I would like the menu to populate horizontally (like at {URL REMOVED}) and I want the menu to behave in the manner the javascript menu does, i.e. with the hover over, etc. characteristics.

I am very confused with this and am not following what I should be doing. Yes, I know it would probably be easier (maybe not?) with the js menu but the js menu will not work (as I understand it) when the site is viewed on an iPad.

Suggestions?

Michael

Reply From: Likno Customer Support

Hello Michael,

I checked your files and I see that the problem is with the width and height of the menu items.

In CSS menu, the property works "as exactly" the width and height you specify and not as "at least". I noticed that you have set it as in the image below:

menu items width and height

Please correct these sizes in all your menu items (main, sub items and sub items+) to width/height values that perfects fit your menu.

Note that in CSS menu the width and height values are the same for all items. In this case, if you need a specific width/height for some menu items you need to do that with inline style.

In your Dreamweaver template go to the menu structure and set these properties in <li> and <a> tags. See image below:

width and height in menu structure

Let me know if you need further assistance.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Michele
Initial Email Subject: Need help please
Support Case Month: June 2012

Greetings,
I cant seem to find an answer to my question elsewhere, so, I am designing a website that is based on percentage and not pixels, it is set to be 76% of window size.  I am placing the menu at the top, within a table, centered. However, it will not stay within the table and hangs over the page on either side.
I had to insert some html so that the menu would appear over the flash movie, but this "hangover" is on every page, not just the one with the flash.
I know the menu would have to adjust itself along with the webpage according to browser specs, I also know the menu actually appears "above" the page, and is not part of the page. So, that said. I am at a loss as to what to do.
Any suggestions would be appreciated.
Thank you,
Michele

Reply From: Likno Customer Support

Dear Michele,

It seems that the menu works fine as long as the browser window is wide enough.

From this I gather that you have correctly set the “menubar” settings. However you also have significant paddings in your menu that do not allow it to become smaller than a given width.

Please check the following properties and change both the padding and margin to 0:

menu padding and text margin

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michele

Thank you for your quick reply. I changed the padding settings to 0 as you suggested and when I view the pages "live" within Adobe Dreamweaver everything looks perfect!  The menu is perfectly aligned on all pages.  But once they are uploaded to the server the pages do not appear the same. The menu sits above the table. I tried changing the vertical align to top, bottom, middle, but nothing changes. I have the valign set at default now. I uploaded all the awmdata files as well as the menu.js and the pages themselves, still once it is online, it will not line up. I am at a loss.
Thank you,
Michele

Reply From: Likno Customer Support

Dear Michele,

Is your menu still set as a menubar? Can you export and send me your menu project so that I can further research this?

export menu project

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michele

Hello Kostas,
As requested, I have attached the zipped file.
I should tell you that this menu is from one of the pre-made templates. I have made many menus using this program, but never one this fancy. I had changed the base color, but went back to the original. It was never saved as a menubar.
I have another machine with a 15" screen. That one shows the menu sitting just above the table where it should be nested. In 17" everything is fine. My client wants a "flashy" navigation bar and I am not great at doing that from scratch so I thought this would be the answer.
Thanks for your assistance.
Michele

Reply From: Likno Customer Support

Hello,

I have made some minor changes to your menu to make it look better.

1) added a minimum width to the main menu group

2) removed the “distance between items” that created something like a border

3) added a normal border so that it is also visible before the first and after the last item.

To complete the changes, you can also change the following in your page, from:

To:

style="background-image: url(awmdata/menu/menuItem-tile.jpg);" bgcolor="#474747"> 

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michele

Thank you so much. I will try this.  Not so sure about the border before and after. It took me forever to figure out how to get rid of that. LOL   I will see if I can figure it out again. :-) 
I'll let you know how I made out.
Thank you again and again.
Michele

Reply From: Likno Customer Support

Dear Michele,

If you want to remove the border, you can do this here:

remove menu border

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michele

Hello Kostas,
Oh dear! It is not perfect on my screen here at work. It looked good from home, but not here. It is "hanging" again. Just a tiny bit on each side, but enough to be noticeable. It's fine on the index page, but the others, not so much. All the pages are set at 75% so I don't know why it would be different on all but the index page. I changed the awm code to below, as you so graciously provided and it was great, until I had to add a link.

<td height="32" style="background-image: url(awmdata/menu/menuItem-tile.jpg);" bgcolor="#474747"><div align="center" id="awmAnchor-menu"></div></td>

Also, last night I tried to update my version of AllWebMenus PRO with latest version. But when I tried to download the program from your primary download location, I kept getting a message saying windows couldn't locate something or other. I was so tired at that point, I didn't attempt to try it again. I will try it again tonight and let you know what the error message is saying.
I bet you just wish I would go away! LOL
Michele

Reply From: Likno Customer Support

Are you referring to this?

menu in website

I had to zoom my browser in order to notice that the menu is a pixel or two off on the right side!

I guess this is because after you added the new item the menu became just a bit too big. Two things can help resolve this issue:

1) decrease the item padding (if there is any):

menu item padding

2) make sure that the “Uniform Items” property is NOT checked:

uncheck uniform items property

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michele

Greetings,
Yes, I worked it out. I followed your directions and it works great now. Thank you again.
Now I have to figure out why I cant download the newest version of AllWeb. I didn't try it last night, I was too tired.  Will try it tonight.
Thank you, Kostas.
Michele

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Knowledge Base support case for AllWebMenus and Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Joe
Initial Email Subject: AWM and Modal Windows on Adobe Muse
Support Case Month: September 2012

Hello, Aris:

On another subject, I have begun to try out Adobe Muse for creating sites.

Do you have tutorials or help articles planned to show how to use Likno products (AWM Pro and Modal Windows Builder) with the application?

Thanks for considering my latest question.

Regards,
Joe

Reply From: Likno Customer Support

Dear Joe,

We do not have specific instructions for Muse, but the main idea is this:

1) Create and compile your menu as usual

2) When you go to Link the menu, select the second tab to copy-paste the code manually:

copy paste linking code manually

3) In Muse, insert an HTML object:

Adobe Muse insert HTML object

And paste your Linking Code there:

paste linking code to Adobe Muse

For AllWebMenus, if you see the positioning out of place in IE, you may need to also select the following option in the Project Properties:

menu linking code within tags

This should be all! Let me know if you run into any problems, and preferably send me the URL (or your local test folder in a zip if you do not have anything online) so that I can see what’s wrong.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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