Knowledge Base support case for Likno Web Modal Windows Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Web Modal Windows Builder - Auto close the modal window 
Support Case Month: March 2013

Would it be possible to setup in the application to either auto close the modal window after the specified # of seconds otherwise the user can click the Close icon before # of seconds elapsed?

I mean that it needs to work with "Make certain links/forms in page open in this window". Basically the link runs a php script with a dynamic id value (favorites.php?action=add&id=#) and returns a result message (error/success/login) in the modal window as an alert. I want this modal window to dismiss automatically after 5 seconds or the user can click on the close icon.
Thanks

Reply From: Likno Customer Support

Hmmm… this is not officially supported, however you can do this with custom code.

Specifically you can add some JavaScript code to call the “close” command after 5 seconds. If the Modal is already closed, nothing will happen.

On your link try adding something like:

<a … onclick="setTimeout(function () {likno_modal_project.close();},5000);">

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Perfect! Thank you

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Erik
Initial Email Subject: installing problems modal window builder
Support Case Month: April 2012

Hi,

I just tried to install the Modal Windows Builder 3x, but it gives an alert:

file registration failed, the installation will be cancelled.

Now I have also un unregistered previous version suddenly.

Could you help met out please?

regards,

Erik

Reply From: Likno Customer Support

Dear Erik,

This is very weird and suggests that either some files were locked or you do not have write rights in this PC.

I suggest that you make a new installation attempt, but first make sure that nothing will be blocking it. Specifically you should:

1) Restart windows to make sure that no files are still locked by a windows process.

2) Make sure that no other applications are running, preferably even turn off the antivirus.

3) Make sure that the old installation is removed, manually deleting any remaining files under “C:\Program Files (x86)\Likno Web Modal Windows Builder”.

4) Install the application again.

5) If you still get an error, try running the installer “as Administrator”.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: W32.Malware.Gen
Support Case Month: September 2012

Webroot SecureAnywhere is identifying w32.malware.gen in

c:\\users\\mike\\appdata\\local\\microsoft\\windows\\temporary internet files\\content.ie5\\11p2l6x8\\allwebmenussetup.exe

after I did an update
Suggestions?
Thanks
Mike

Reply From: Likno Customer Support

Dear Mike,

If you downloaded the update from our site, then this is definitely a false-positive.

We test our installers with several antivirus applications before uploading them to our servers and we even submit them to some antivirus companies (such as Symantec) for further validation.

Although this is pretty rare, we did have cases in the past were some antivirus products mistakenly produced an alert for our products, usually due to the anti-crack protection that we use and they confuse with malicious code.

You can also see the scan of our latest update with virustotal which scans with the most popular antivirus engines:

https://www.virustotal.com/file/03f16982d13560cc1b2f349017998db3a5d221ff8c4ccd77807db45b56b6e560
/analysis/

The solution for this is to add AllWebMenus to the white-list of SecureAnywhere, or temporarily disable it during the AllWebMenus installation.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Mike

That's what I suspected.

Thanks - have already followed your suggestions.

Mike

 

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